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Bibliografía básica
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Lesikar (2004). Basic Business Communication Skills for Empowering.
Andrea J. Rutherfoord (1991). Basic Communication Skills for Technology. Prentice Hall
http://www.khake.com/page66.html (). Communication skills.
Mary Ellen Guffey (2007). Essentials of business communication . Australia : Thomson South-Western
Vera Hughes and David Weller (1991). Self presentation skills . Basingstoke : Macmillan
Nell Ann Pickett, Ann A. Laster (2000). Technical English writing, reading, and speaking . New York : Longman
Bienvenu, Sherron. (2000). The presentation skills workshop helping people create and deliver great presentations. New York : Amacom
http://www.computeruser.com/articles/view/418b54b5ed3aa56eb8c086b813719708 (). Top Rules for an Effective Email Communication.
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