Metodoloxías Descrición
Actividades iniciais Introduction to business correspondence and telephone skills. Formal correspondence vs informal correspondence. Written vs spoken communication.


Aprendizaxe colaborativa Students are expected to do pair work as part of class activities.
Estudo de casos Case study is used when learning about the differents types of letters.
Obradoiro Students will learn to choose the most appropriate way to communicate depending on the different situations.
Solución de problemas Students engage in problem solving when dealing with different business situations.
Glosario Students are guided and encouraged to keep a glossary of new words as a learning tool.
Proba mixta The final exam includes different sections covering vocabulary, business letter layout, business letter and email message comprehension.