Identifying Data					2014/15
Subject (*)	Calidade na Xestion TIC			Code	614G01046
Study programme	Grao en Enxeñaría Informática
Descriptors	Cycle	Period	Year	Type	Credits
	Graduate	2nd four-month period	Third	Obligatoria	6
Language	Galician English
Prerequisites
Department	Electrónica e Sistemas
Coordinador	Padron Gonzalez, Emilio Jose		E-mail	emilio.padron@udc.es
Lecturers	Martin Santamaria, Maria Jose Padron Gonzalez, Emilio Jose		E-mail	maria.martin.santamaria@udc.es emilio.padron@udc.es
Web
General description	Introdución á xestión de servizos TIC dentro do contorno dunha organización. Prestarase especial atención ás recomendacións ITIL.
Study programme competencies Learning aims Contents Planning Methodologies Personalized attention Assessment Sources of information Recommendations
(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.