Subject competencies (Learning outcomes) Study programme competences
Understand the complexity of service management A52
 B1
B3
B7
B8
 C1
C2
C4
C6
Understand the context of an organization and its IT necessities A52
A56
 B1
B3
B4
B7
 C1
C2
C4
C6
C7
C8
Capacity to design, deploy and manage an IT Service A53
A56
 B1
B2
B3
B4
B7
B8
B9
 C1
C2
C4
C6
C8
Capacity to manage the warranty and security of computer systems A58
 B1
B2
B3
B4
B7
 C1
C2
C4
C6
C8