Grao en Turismo |
Asignaturas |
Inglés en el Entorno Profesional |
Contenidos |
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Datos Identificativos | 2023/24 | |||||||||||||
Asignatura | Inglés en el Entorno Profesional | Código | 662G01045 | |||||||||||
Titulación |
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Descriptores | Ciclo | Periodo | Curso | Tipo | Créditos | |||||||||
Grado | 1º cuatrimestre |
Cuarto | Optativa | 6 | ||||||||||
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Tema | Subtema |
Understanding the basics of business | Describing a company: management and organisational structure; facilities; departments; functions; working conditions; remuneration. Business plans. Working in multi-cultural environments. |
Telephone language | Telephone conventions: specific vocabulary Effective note taking and abbreviations Customer service: dealing with problems and handling complaints on the telephone. |
Meetings and negotiations | Calling a meeting (written) Agenda (written) Chairing a meeting Negotiating Minutes (written) |
Professional presentation skills: | Preparation and delivery: Introduction Arguments Conclusions Q&A Visuals Intonation and pauses |
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