Teaching GuideTerm
Faculty of Science
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Mestrado Universitario en Ciencias. Tecnoloxías e Xestión Ambiental (plan 2012)
  Quality Management
Topic Sub-topic
Chapter 1: Introduction Subjective and objective definitions for quality
Chapter 2: Social implications of quality management systems Implicit implications of quality
Chapter 3: Models for Quality Management ISO 9000
ISO 17025
ISO 14000
Company Social Responsibility
Chapter 4: Common problems Typical difficulties when applying the model
Staff empowerment and participation
Distributing power
Motivating the staff
Chapter 5: Generalizing the concept of Quality Integrating systems:
environmental management and self protection (Oshas 18000)
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