Esta materia concíbese como un estudo introdutorio, pero exaustivo, sobre a xestión da calidade total, os modelos de calidade, normas de aseguramento e organismos de acreditación, normalización e certificación no ámbito turístico. Tamén se aborda a cuestión das ferramentas básicas para a xestión e avaliación da calidade.
Contingency plan
1. Modifications to the contents
2. Methodologies
*Teaching methodologies that are maintained
*Teaching methodologies that are modified
3. Mechanisms for personalized attention to students
4. Modifications in the evaluation
*Evaluation observations:
5. Modifications to the bibliography or webgraphy
(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.
Subjects
