Teaching GuideTerm
Faculty of Computer Science
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Grao en Enxeñaría Informática
 Subjects
  ICT Management Standards
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Identifying Data 2023/24
Subject (*) ICT Management Standards Code 614G01046
Study programme
Grao en Enxeñaría Informática
Descriptors Cycle Period Year Type Credits
Graduate 2nd four-month period
Third Optional 6
Language
Spanish
English
Teaching method Face-to-face
Prerequisites
Department Enxeñaría de Computadores
Coordinador
Enes Álvarez, Jonatan
E-mail
jonatan.enes@udc.es
Lecturers
Enes Álvarez, Jonatan
E-mail
jonatan.enes@udc.es
Web
General description Introduction to IT Service Management (ITSM) within an organization/company, with a special focus will be put on ITIL recommendations. When it comes to lab sessions, several services will be deployed and managed that could be of interest for medium and small companies. 
(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.
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