Teaching GuideTerm
Faculty of Computer Science
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Grao en Enxeñaría Informática
 Subjects
  ICT Management Standards
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Identifying Data 2019/20
Subject (*) ICT Management Standards Code 614G01211
Study programme
Grao en Enxeñaría Informática
Descriptors Cycle Period Year Type Credits
Graduate 1st four-month period
Adaptation Course for Technical Engineers Obligatory 6
Language
Galician
English
Teaching method Face-to-face
Prerequisites
Department Enxeñaría de Computadores
Coordinador
E-mail
Lecturers
E-mail
Web http://guiadocente.udc.es/guia_docent/index.php?centre=614&ensenyament=614G01&assignatura=614G01046&any_academic=2017_18&am
General description Introduction to IT Service Management (ITSM) within an organization/company. Special focus will be put on ITIL recommendations.
(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.
Universidade da Coruña - Rúa Maestranza 9, 15001 A Coruña - Tel. +34 981 16 70 00  Soporte Guías Docentes