| General description |
This course is designed to provide business communication skills for those of you who may soon need to use English in a work environment. They include basic Business English skills that are essential whatever you are doing in business, namely:
• Talking to people in business situations – presentation, meetings, negotiations, small talk, telephone conversations
• Written communications: letters, faxes, memos, e-mails, summaries, notes, reports.
You will also be seeing a certain amount of vocabulary that can be termed as business vocabulary. During the course, therefore, you will also be studying specific business situations, such as those listed below:
• Ordering and supplying goods or services
• Making and answering enquiries
• Placing and acknowledging ordersdelivery and after-sales problems
• Explaining and describing procedures
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