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Identifying Data 2018/19
Subject (*) Quality Management Code 610500022
Study programme
Mestrado Universitario en Ciencias. Tecnoloxías e Xestión Ambiental (plan 2012)
Descriptors Cycle Period Year Type Credits
Official Master's Degree 2nd four-month period
First Optional 3
Language
Spanish
Teaching method Face-to-face
Prerequisites
Department Química
Coordinador
Andrade Garda, Jose Manuel
E-mail
jose.manuel.andrade@udc.es
Lecturers
Andrade Garda, Jose Manuel
E-mail
jose.manuel.andrade@udc.es
Web
General description The subject is intended to yield a general overview of a fundamental issue requested by many employers: customer satisfaction and quality management. Therefore, the needs and requisites of a forma quality management systems are reviewed. The basics of environmental management systems are also depicted briefly (as they are studied more deeply in other subject).
Contingency plan
(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.