Identifying Data 2020/21
Subject (*) Quality Management Code 771G01044
Study programme
Grao en Enxeñaría de Deseño Industrial e Desenvolvemento do Produto
Descriptors Cycle Period Year Type Credits
Graduate 1st four-month period
 Fourth Optional 6
Language
Spanish
Teaching method Face-to-face
Prerequisites
Department Economía
Empresa
Coordinador
Domínguez Feijóo, Gerardo
 E-mail
g.dominguez@udc.es
Lecturers
Domínguez Feijóo, Gerardo
Rey Ares, Lucía
 E-mail
g.dominguez@udc.es
lucia.rey.ares@udc.es
Web http://http://eudi.udc.es
General description Esta materia vén a complementar o contido doutras materias que están relacionadas directa ou indirectamente con aspectos económicos e de xestión empresarial do deseño.

O obxectivo principal desta e dotar ao alumnado daqueles coñecementos necesarios para o desenvolverse no campo da calidade. Para iso, darase a coñecer o concepto de calidade, a súa evolución histórica, a noción actual, os estándares de aseguramento e xestión da calidade, o concepto de seguridade...
Contingency plan 1. Modificacións nos contidos
Non se realizarán cambios nos contidos da materia.

2. Metodoloxías
*Metodoloxías docentes que se manteñen
No suposto caso de que haxa que dar continuidade á actividade académica a través da non presencialidad, todos os alumnos matriculados na devandita modalidade, pasarán a seguir a materia en réxime non presencial. Para iso, habilitaranse os contidos e sesións previstas a través das plataformas do Campus Virtual da Universidade, de acordo en todo caso coas condicións que as posibles Resolucións Reitorais establezan en cada caso. Igualmente o sistema de avaliación neste caso será non presencial, polo que as presentacións, entregas de traballos e exames previstos serán non presenciais en calquera caso.

*Metodoloxías docentes que se modifican
Non se modifican as metodoloxías, alén dos cambios indicados no apartado anterior.

3. Mecanismos de atención personalizada ao alumnado
Habilitaranse os contidos e sesións previstas a través das plataformas do Campus Virtual da Universidade, actualmente, Correo electrónico, Moodle,Teams, de acordo en todo caso coas condicións que as posibles Resolucións Reitorais establezan en cada caso.

4. Modificacións na avaliación
Non se realizarán cambios na avalición da materia.

*Observacións de avaliación:
O alumnado que non seguira a avaliación continua ao longo do cuadrimestre poderá presentarse á segunda oportunidade, na que se realizará unha proba mixta, sendo a nota final da materia o 80% da nota obtida nesta proba.

5. Modificacións da bibliografía ou webgrafía
A bibliografía será facilitada polo profesor o longo do curso

Study programme competencies
Code Study programme competences
A1 Aplicar o coñecemento das diferentes áreas involucradas no Plano Formativo.
A4 Traballar de forma efectiva como individuo e como membro de equipos diversos e multidisciplinares.
A8 Capacidade de usar as técnicas, habilidades e ferramentas modernas para a práctica da enxeñaría.
A10 Comprensión das responsabilidades éticas e sociais derivadas da súa actividade profesional.
B1 Capacidade de comunicación oral e escrita de maneira efectiva con ética e responsabilidade social como cidadán e como profesional.
B4 Traballar de forma colaborativa. Coñecer as dinámicas de grupo e o traballo en equipo.
B5 Resolver problemas de forma efectiva.
B7 Capacidade de liderado e para a toma de decisións.
B10 Capacidade de organización e planificación.
B12 Comprensión das responsabilidades éticas e sociales derivadas da súa actividade profesional
C4 Acting as a respectful citizen according to democratic cultures and human rights and with a gender perspective
C5 Understanding the importance of entrepreneurial culture and the useful means for enterprising people
C6 Acquiring skills for healthy lifestyles, and healthy habits and routines.
C7 Developing the ability to work in interdisciplinary or transdisciplinary teams in order to offer proposals that can contribute to a sustainable environmental, economic, political and social development.
C8 Valuing the importance of research, innovation and technological development for the socioeconomic and cultural progress of society.

Learning aims
Learning outcomes Study programme competences
Collaborating with the different areas of the company involved in the design process and product development, in order to understand the need for the management and control of product quality and process A1
A4
A8
A10
 B1
B4
B5
B7
B10
B12
 C4
C5
C6
C7
C8

Contents
Topic Sub-topic
Introduction to quality and safety - Fundaments and previous concepts about quality. The importance of quality nowadays
- Standardization, Certification and Accreditation
- Quality vs. Security. The safety of industrial products
Quality and its management - Implementation/certification of Quality Management Systems
- The ISO 9000 Family of Standards
- The Total Quality Management
- Audit of Management Systems
Quality and improvement - Tools for quality improvement
- Analysis of the costs associated with quality
- Quality control techniques applied to the field of design

Planning
Methodologies / tests Competencies Ordinary class hours Student’s personal work hours Total hours
Guest lecture / keynote speech A1 A10 B10 B12 C4 C5 C6 C7 41 82 123
Supervised projects A4 B1 B4 B7 C5 C8 0 23 23
Mixed objective/subjective test A8 B5 1 0 1
 
Personalized attention 3 0 3
 
(*)The information in the planning table is for guidance only and does not take into account the heterogeneity of the students.

Methodologies
Methodologies Description
Guest lecture / keynote speech Oral presentation complemented with the use of media and the introduction of some questions to the students, in order to spread knowledge and facilitate learning.
Supervised projects Methodology designed to promote independent learning of students under the teacher's supervision in various scenarios (academic and professional).
Mixed objective/subjective test It integrates different type of questions; namely, essay questions and objective test questions.
Essay questions involve open-response questions, while objective questions can combine multiple-choice questions, short-answer, discrimination, complete and/or association questions.

Personalized attention
Methodologies
Supervised projects
Guest lecture / keynote speech
Mixed objective/subjective test
Description
Personal attention consists in conducting tutorials, individually and in group, which will be raised in greater detail the work supervised and monitored them will take place. The tutorials will also be used to resolve and clarify any doubt in realtion to the course, so of form presencial how in not presencial through the platforms of Virtual Campus of the University.

Assessment
Methodologies Competencies Description Qualification
Supervised projects A4 B1 B4 B7 C5 C8 Supervised academic work to be performed by the student are:
TASK 1: "WORLD OF MARKS/QUALITY STAMPS"
In this academic work the conceptual framework and characteristics of a series of marks/quality stamps will be required.
TASK 2
The 2nd academic work will focus on different aspects of the subject proposed by the teacher that that students must delve in greater detail. 		55
Mixed objective/subjective test A8 B5 In addition, all students must take the final exam to finish the semester in which the knowledge gained by them in relation to the concepts discussed will be evaluated. The final exam will consist of a set of test questions. 45
 
Assessment comments 
The exam grade will weigh 55% of the final grade, it will be taken into account from 3.5 points onwards, and the work and participation will weigh the

remaining 45%.

The “Students with
recognition of dedicación in time partial and metes out academic of exemption of assistance” will communicate to the start of the course his situation the professors of the subject, second establishes the "Norm that regulates the regime of dedicación to the study of the students of degree in the UDC” (Art.3.b And 4.5) and the “Norms of evaluation, review and claim of the
qualifications of the studies of degree and mestrado university” (Art. 3 and
8b).



The students in this situation will be asses in the
date approved by the School, by means of join objective proof envelope the
contents of the step 3 of the Guide, and a work to consensus with the
professors of the subject.

Sources of information
Basic


The list of the current references will be provided to the students at the beginning of each academic year.
Complementary


Recommendations
Subjects that it is recommended to have taken before

Subjects that are recommended to be taken simultaneously

Subjects that continue the syllabus
Economic and Business Aspects of Design/771G01033
Regulations and Legislation/771G01035
Industrial Logistics/771G01045

Other comments

“To help to achieve some immediate surroundings sustained and fulfil with the aim of the action number 5: “Teaching and investigation healthy and sustentable environmental and social” of the "Plan of Action Green Campus Ferrol":

1. The delivery of the documentary works that realize in this subject:

1.1. They will request in virtual format and/or informatic support

1.2. They will realize through Moodle, in digital format without need to print them

1.3. In case to be necessary to realize them in paper:

- Will not employ plastic.

- Will realize impressions to double face.

- Will employ paper recycled.

- Will avoid the impression of drafts.

2. It has to have in account the importance of the ethical principles related with the values of the sostenibilidad in the personal and professional behaviours


(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.