Study programme competencies |
Code
|
Study programme competences / results
|
A1 |
Coñecemento das realidades interdisciplinares da Química e do Medio Ambiente, dos temas punteiros nestas disciplinas e das perspectivas de futuro. |
A16 |
Comprender a problemática asociada aos resíduos, os modos de xestionalos e as principais tecnoloxías de tratamento de resíduos. |
A18 |
Coñecer as implicacións económicas dos problemas ambientais, os instrumentos de política económica e os principais indicadores ambientais. |
A19 |
Coñecemento e interpretación da lexislación, normativa e procedementos administrativos básicos sobre medios acuosos, chans e atmosferas. Comprensión das bases científicas e económicas da sustentabilidade. |
A21 |
Comprender os fundamentos dos procesos de calidade e o modo de xestionalos. |
B3 |
Que os estudantes sexan capaces de integrar coñecementos e enfrontarse á complexidade de formular xuízos a partir dunha información que, sendo incompleta ou limitada, inclúa reflexións sobre as responsabilidades sociais e éticas vinculadas á aplicación dos seus coñecementos e suizos. |
B4 |
Que os estudantes saiban comunicar as súas conclusións e os coñecementos e razóns últimas que as sustentan a públicos especializados e non especializados dun modo claro e sen ambigüedades. |
B5 |
Que os estudantes posúan as habilidades de aprendizaxe que lles permitan continuar estudando dun modo que haberá de ser en gran medida autodirixido ou autónomo. |
B6 |
Ser capaz de analizar datos e situacións, xestionar a información dispoñible e sintetizala, todo iso a un nivel especializado. |
B8 |
Comprender, a un nivel especializado, as consecuencias do comportamento humano na contorna ambiental. |
C2 |
Ser capaz de manter un pensamento crítico dentro dun compromiso ético e no marco da cultura da calidade. |
C4 |
Expresarse correctamente, tanto de forma oral coma escrita, nas linguas oficiais da comunidade autónoma. |
C7 |
Desenvolverse para o exercicio dunha cidadanía aberta, culta, crítica, comprometida, democrática e solidaria, capaz de analizar a realidade, diagnosticar problemas, formular e implantar solucións baseadas no coñecemento e orientadas ao ben común. |
C10 |
Asumir como profesional e cidadán a importancia da aprendizaxe ao longo da vida. |
Learning aims |
Learning outcomes |
Study programme competences / results |
The main objective of this subject is to teach the student the basic concepts associated to quality management. It is also intended that the student understands and handles those basis ideas to foresee and predict the minimum elements of a quality management system in a company. |
AC1 AC16 AC18 AC19 AC21
|
BC3 BC4 BC5 BC6 BC8
|
CC2 CC4 CC7 CC10
|
Contents |
Topic |
Sub-topic |
Chapter 1: Introduction |
Subjective and objective definitions for quality |
Chapter 2: Social implications of quality management systems |
Implicit implications of quality |
Chapter 3: Models for Quality Management |
ISO 9000
ISO 17025
ISO 14000
EFQM
Company Social Responsibility |
Chapter 4: Common problems |
Typical difficulties when applying the model
Staff empowerment and participation
Distributing power
Motivating the staff |
Chapter 5: Generalizing the concept of Quality |
Integrating systems:
environmental management and self protection (Oshas 18000) |
Planning |
Methodologies / tests |
Competencies / Results |
Teaching hours (in-person & virtual) |
Student’s personal work hours |
Total hours |
Supervised projects |
A1 A21 B3 B4 B5 B6 C4 C10 |
1 |
23.5 |
24.5 |
Guest lecture / keynote speech |
A16 A18 A19 B3 B4 B8 C2 C7 C10 |
17 |
17 |
34 |
Case study |
A19 B4 B5 C2 C4 |
2 |
11 |
13 |
Objective test |
A1 A16 A21 B4 C2 C4 |
1 |
2 |
3 |
|
Personalized attention |
|
0.5 |
0 |
0.5 |
|
(*)The information in the planning table is for guidance only and does not take into account the heterogeneity of the students. |
Methodologies |
Methodologies |
Description |
Supervised projects |
Cada alumno realizará un traballo consistente na análise dun aspecto das guías internacionais de calidade |
Guest lecture / keynote speech |
Descripción e estudo dos fundamentos dos Sistemas de Xestión da Calidade. Problemas habituais e ventaxas da súa aplicación. |
Case study |
Tendo en conta a disponibilidade dos profesionais alleos á Universidade aos cais se ten solicitado a súa colaboración, abordaranse dous casos reais de implantación de sistemas de calidade na industria u organismos públicos. |
Objective test |
Resumo escrito dos casos prácticos presentados por persoas que desenvolven o seu traballo na empresa. |
Personalized attention |
Methodologies
|
Case study |
Supervised projects |
Guest lecture / keynote speech |
|
Description |
Students are strongly encouraged to discuss their doubts during the lectures. However, they can also attend tuttorships problems or doubts on the subject.
Before starting the written reports, they will discuss with the teacher (in his office, for a while) the objectives and scope in order to focus the reports. |
|
Assessment |
Methodologies
|
Competencies / Results |
Description
|
Qualification
|
Case study |
A19 B4 B5 C2 C4 |
Asistencia e redacción dos resumos escritos de cada un dos casos de estudo. Calidade na redacción, extracción de ideas chave, extensión dos temas tratados |
20 |
Supervised projects |
A1 A21 B3 B4 B5 B6 C4 C10 |
Boa redacción, explicacións relevantes e capacidade de síntese. Cantidade de referencias a seccións da norma oficial. |
50 |
Guest lecture / keynote speech |
A16 A18 A19 B3 B4 B8 C2 C7 C10 |
Asistencia ás clases maxistrais e aos casos prácticos; asemade, actitude participativa. Aporte de ideas e implicación nas discusións. |
20 |
Objective test |
A1 A16 A21 B4 C2 C4 |
Concisión na exposición das ideas que respondan ás cuestións plantexadas |
10 |
|
Assessment comments |
In the evaluation of the subject, all that is established in
article 14, regarding the Fraud Commission and disciplinary
responsibilities, of the UDC's Rules for the Evaluation of Degrees and
Master's Degrees will be applied. Full attendance to the classes and talks represent a sine qua non condition to pass the subject. STUDENS WITH PARTIAL-TIME DEDICATION The evaluation criteria applied is the same indicated previously. STUDENTS EXEMPTED FROM REGULAR ATTENDANCE TO THE LESSONS For
the students exempted from regular attendance to the lessons, the same
evaluation criteria indicated above apply (except in the part of
Seminars where only the resolution of the questions / problems raised by
the teacher will be taken into account). For them, the laboratory
practices will be scheduled as flexible as possible, although taking
into account the regular timetables, as well as the instrumental and
human resources available. This holds for both evaluation opportunities
|
Sources of information |
Basic
|
BADIA, A. (2002). Calidad, modelo ISO9001. Deusto
ISO official website (2020). Información acerca ISO14001.
Unión Europea (2017). Regulation EU 2018/2026. |
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Complementary
|
|
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Recommendations |
Subjects that it is recommended to have taken before |
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Subjects that are recommended to be taken simultaneously |
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Subjects that continue the syllabus |
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Other comments |
Attendance to the theoretical lessons and seminars is a sine qua non condition to pass the subject. Green Campus Program Facultade de Ciencias To preserve the environment and to fulfill the objective set at point 6 of the "Declaración Ambiental da Facultade de Ciencias (2020)", the written reports for this subject should: a. be presented, preferently, in a virtual-electronic format. b. If they are delivered in print: - Do not use plastics. - Print double side. - If possible, use recycled paper. - Avoid printing drafts |
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