Study programme competencies |
Code
|
Study programme competences / results
|
A6 |
Ter unha marcada orientación de servizo ao cliente. |
A13 |
Manexar técnicas de comunicación. |
A15 |
Traballar en inglés como lingua estranxeira. |
A29 |
Traballar en medios socioculturais diferentes. |
B1 |
Capacidade de análise e síntese. |
B2 |
Comunicación oral e escrita en lingua nativa. |
B3 |
Resolución de problemas. |
B4 |
Razoamento crítico. |
B5 |
Compromiso ético. |
B6 |
Aprendizaxe autónoma. |
B7 |
Adaptación a novas situacións. |
C1 |
Expresarse correctamente, tanto de forma oral coma escrita, nas linguas oficiais da comunidade autónoma. |
C2 |
Dominar a expresión e a comprensión de forma oral e escrita dun idioma estranxeiro. |
C3 |
Utilizar as ferramentas básicas das tecnoloxías da información e as comunicacións (TIC) necesarias para o exercicio da súa profesión e para a aprendizaxe ao longo da súa vida. |
C4 |
Desenvolverse para o exercicio dunha cidadanía aberta, culta, crítica, comprometida, democrática e solidaria, capaz de analizar a realidade, diagnosticar problemas, formular e implantar solucións baseadas no coñecemento e orientadas ao ben común. |
C5 |
Entender a importancia da cultura emprendedora e coñecer os medios ao alcance das persoas emprendedoras. |
C6 |
Valorar criticamente o coñecemento, a tecnoloxía e a información dispoñible para resolver os problemas cos que deben enfrontarse. |
C7 |
Asumir como profesional e cidadán a importancia da aprendizaxe ao longo da vida. |
C8 |
Valorar a importancia que ten a investigación, a innovación e o desenvolvemento tecnolóxico no avance socioeconómico e cultural da sociedade. |
Learning aims |
Learning outcomes |
Study programme competences / results |
To understand written and oral texts in English from a variety of authentic sources within the field of Tourism. |
A6 A13 A15 A29
|
B1 B2 B3 B4 B5 B6 B7
|
C1 C2 C3 C4 C5 C6 C7 C8
|
To communicate in written and spoken English, transmitting tourism related messages using the appropriate terminoloy and grammar structures. |
A13 A15 A29
|
B1 B3 B4 B6 B7
|
C2 C3 C4 C6 C7
|
To master the vocabulary and structures necessary for correct written and oral communication in English within the tourism indusry. |
A13 A15 A29
|
B1 B3 B4 B6 B7
|
C2 C3 C4 C6 C7
|
Contents |
Topic |
Sub-topic |
An introduction to the language of Tourism |
Reasons for travel over the centuries and in contemporary society
Types of travel and tourist
The structure of the tourism industry - chain of distribution/supply services, etc.
Describing trends in Tourism (numbers, graphs, statistics) |
Working with visitors |
Providing information about attractions and amenities.
Giving directions and practical information.
Describing monuments /sites of interest (built and environmental heritage)
Guided tours - working as a guide |
Gastronomy |
Food and wine tourism
Describing dishes / menus to visitors
Gastronomy in Galicia |
The persuasive language of tourism |
Writing and talking about a destination; the use of specific language (adjectives, verbs, collocations, etc.). |
Planning |
Methodologies / tests |
Competencies / Results |
Teaching hours (in-person & virtual) |
Student’s personal work hours |
Total hours |
Objective test |
A6 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C1 C2 C3 C4 C5 C6 C7 C8 |
4 |
18 |
22 |
Workshop |
A13 A15 A29 B1 B3 B4 B6 B7 C2 C3 C4 C6 C7 |
24 |
50 |
74 |
Speaking test |
A13 A15 A29 B1 B3 B4 B6 B7 C2 C3 C4 C6 C7 |
2 |
12 |
14 |
Workbook |
A13 A15 B1 B3 B4 B6 C2 C4 C7 |
0 |
25 |
25 |
Document analysis |
A13 A15 A29 B1 B3 B4 B6 B7 C2 C3 C4 C6 C7 |
0 |
13 |
13 |
|
Personalized attention |
|
2 |
0 |
2 |
|
(*)The information in the planning table is for guidance only and does not take into account the heterogeneity of the students. |
Methodologies |
Methodologies |
Description |
Objective test |
Test at the end of the course to assess written expression and reading comprehension as well as the correct use of grammar, syntax and the specialised terminology.
Students studying online will undertake a task of similar characteristics. |
Workshop |
Practical lessons working with the appropriate materials in order to improve written and oral communicative skills.
Online mode: contents will be posted on Moodle and practical sessions will be held via Teams, which will be recorded for students to view at their leisure. |
Speaking test |
Spontaneous and guided speaking activities s (role playing activities, discussions about articles, guided dialogues...) which will be carried out during the lessons in order to improve students' communicative skills, fluency and capacity to respond spontaneously.
Onine mode: oral sessions via Teams |
Workbook |
Reading of tourism-related articles for in-class discussion and debate.
Online mode: queries related to these activites will be resolved during the oral sessions on Teams. |
Document analysis |
Listening exercises using audiovisual materials
Online mode: queries related to these activites will be resolved during the oral sessions on Teams, or via email and the Moodle forum. |
Personalized attention |
Methodologies
|
Speaking test |
Workshop |
Objective test |
Workbook |
|
Description |
All activities imply personalised attention. Students may also consult with the lecturer during tutorial hours via electronic means - email, Teams, the Campus Virtual forum - in accordance with the instructions provided.
|
|
Assessment |
Methodologies
|
Competencies / Results |
Description
|
Qualification
|
Speaking test |
A13 A15 A29 B1 B3 B4 B6 B7 C2 C3 C4 C6 C7 |
Final speaking exam in which students will be asked to present and talk about a brief route around a tourist destination, describing the built and environmental heritage based on the structures and vocabulary covered during the course
|
10 |
Workshop |
A13 A15 A29 B1 B3 B4 B6 B7 C2 C3 C4 C6 C7 |
Tasks submitted for continuous assessment.
Any combination of the following written tasks (20%)
Reading comprehensions, summaries, compositions, descriptions of trends and graphs; descriptions of a destination / tourist attraction; use of English exercises
Any combination of the following speaking tasks (20%)
Describing graphs / talking about trends in the tourism industry
Talking about gastronomy, food fairs and festivals, etc.
Describing a destination
Talking about the tourism industry |
40 |
Objective test |
A6 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C1 C2 C3 C4 C5 C6 C7 C8 |
Final written test comprising ANY combination of the following:
vocabulary exercises
reading comprehension
translation ES-EN of short texts
description of graphs illustrating tourism trends
composition and/or summary. |
50 |
|
Assessment comments |
Students are required to obtain a passing grade (50%) on all
sections of the assessment system (final written exam, continuous assessment
and final oral exam) in order to pass the subject.
Students will only be awarded ABSENT if they have
not taken part in any of the activities that form part of the assessment
system.
The same assessment method applies for the second opportunity.
Students will therefore be required to retake those sections of the subject in
which they did not obtain a passing grade or that they did not undertake.
Students who are unable to comply with the attendance requirements
due to exemption from attendance as stipulated in regulations to this effect
published by the University of A Coruña (Art. 3.b e 4.5 Normas de
availación, revisión e reclamación das cualificacións dos estudos de grao e
mestrado universitario (Art 3 e 8b), will be required to complete all
continuous assessment tasks (20%), complete the final test (50%) and take an
oral exam (30%).
In the case of
the early examination session, assessment will consist of a written
exam (60%) and an oral test (40%).
|
Sources of information |
Basic
|
(). .
2. Collin, P.H. (1996). Dictionary of hotels, tourism and catering management. . Middlesex: Peter Colling Publishing
P. Strutt (2013). English for International Tourism. Intermediate (Coursebook) . Harlow. Pearson
P. Strutt (2013). English for International Tourism. Upper Intermediate (Coursebook) . Harlow. Pearson
P. Strutt (2013). English for International Tourism. Upper Intermediate (Workbook). Harlow. Pearson
(). English for tour guides. https://www.englishclub.com/english-for-work/tour-guide.htm
R. Varela (2002). English in the Tourist Industry . Madrid. Editorial Universitaria Ramón Areces
(). English vocabulary for tour guides. https://es.scribd.com/document/338444961/English-Vocabulary-for-Tour-Guides-EnglishClub-pdf
3. Fussell, Paul (ed.) (1987). The Norton book of travel. New York. Norton
1. Sharpley, Richard & David J.(eds) (2002). Tourism and development: concepts and issues. . Telfer. Clevendon: Channel View Publications.
(). Travel English/English for tourists: . https://www.learnenglishfeelgood.com/travelenglish/
4. Maczak, Antoni (1995). Travel in early modern Europe. Cambdridge. Polity Press
(). Your English Tourism Vocabulary List for connecting with absolutely any traveler. https://www.fluentu.com/blog/english/english-tourism-vocabulary/ |
|
Complementary
|
R. Murphy (2004). English Grammar in Use. Cambridge
J. Sinclair et al. (2004). English Usage for Learners. Glasgow. Harper Collins
M. McCarthy (2009). Grammar for Business. Cambridge University Press
A. Pohl (2002). Test your Professional English. Hotel and Catering . London. Penguin English Publications
M. Vaughan-Rees (2002). Test Your Pronunciation . London. Penguin English Publications |
|
Recommendations |
Subjects that it is recommended to have taken before |
|
Subjects that are recommended to be taken simultaneously |
|
Subjects that continue the syllabus |
First Modern Language I: English/662G01015 | First Modern Language II: English/662G01028 | English in the Workplace/662G01045 |
|
Other comments |
Students must remember that this is an English for Specific
Purposes module and NOT a general English course. They must also bear in mind
that studying any language requires perseverance and continuity. |
|