Identifying Data 2020/21
Subject (*) Infrastructure Management Code 614G01025
Study programme
Grao en Enxeñaría Informática
Descriptors Cycle Period Year Type Credits
Graduate 1st four-month period
Third Obligatory 6
Language
Spanish
Galician
Teaching method Hybrid
Prerequisites
Department Ciencias da Computación e Tecnoloxías da Información
Computación
Enxeñaría de Computadores
Coordinador
Carneiro Diaz, Victor Manuel
E-mail
victor.carneiro@udc.es
Lecturers
Carneiro Diaz, Victor Manuel
Castedo Ribas, Luis
Dafonte Vazquez, Jose Carlos
Dapena Janeiro, Adriana
Iglesia Iglesias, Daniel Ismael
Martinez Perez, Maria
Montoto Castelao, Paula
Pérez Adán, Darian
E-mail
victor.carneiro@udc.es
luis.castedo@udc.es
carlos.dafonte@udc.es
adriana.dapena@udc.es
daniel.iglesia@udc.es
maria.martinez@udc.es
paula.montoto@udc.es
d.adan@udc.es
Web
General description Esta materia consta de dous módulos diferenciados. Na primeira parte da materia ou módulo I, preséntase ao estudante as características físicas das infraestruturas de telecomunicacións, tanto para redes con fíos coma sen fíos. Explícanse os conceptos fundamentais da transmisión de datos tales coma o ancho de banda, resposta en frecuencia, modulación, velocidade de transmisión entre outros.

Na segunda parte ou modulo II, introduce ao estudante os conceptos básicos de deseño, despregue, operación e mantemento dun centro de proceso de datos (CPD). Inclúe os fundamentos de deseño de espazos físicos para a súa localización, ferramentas e técnicas de deseño de cableado, sistemas de alimentación eléctrica, climatización, control de acceso e sistemas de vixilancia. Tamén se abordan os virtualización da infraestructua do CPD, tanto de servidores como de clientes. Estúdiase a organización e operación tradicional dun CPD. Finalmente, abórdase o estudo da normativa e regramentos que afectan a este tipo de instalacións.
Contingency plan Se non é posible levar a cabo a docencia de xeito presencial ou híbrido, non se alterarán nin os contidos nin a bibliografía recomendada. Para a atención personalizada, seguiranse os métodos telemáticos proporcionados no apartado correspondente desta guía.

As sesións maxistrais previstas na sección de metodoloxía docente cubriranse mediante a provisión na ferramenta de teleformación de vídeos curtos. Durante o horario de clases expositivas o profesor permanecerá conectado, a través de Teams, para aclarar os conceptos expostos nos videos e aclarar as dúbidas.

A realización das prácticas levarase a cabo de forma remota mediante a titorización continua do profesor, que usará os medios descritos no apartado de atención personalizada para este fin. Habilitaránse medios telemáticos para a súa entrega e defensa.

Tanto a proba obxectiva, como as probas de resposta breve realizarase a través da ferramenta de teleformación.

Tampouco se modificará a avaliación e as porcentaxes especificadas no apartado correspondente desta guía.

Study programme competencies
Code Study programme competences
A7 Capacidade para deseñar, desenvolver, seleccionar e avaliar aplicacións e sistemas informáticos que aseguren a súa fiabilidade, seguranza e calidade, conforme a principios éticos e á lexislación e normativa vixente.
A10 Capacidade para elaborar o prego de condicións técnicas dunha instalación informática que cumpra os estándares e as normativas vixentes.
A11 Coñecemento, administración e mantemento de sistemas, servizos e aplicacións informáticas.
A24 Coñecemento da normativa e a regulación da informática nos ámbitos nacional, europeo e internacional.
A37 Capacidade para analizar, avaliar, seleccionar e configurar plataformas hárdware para o desenvolvemento e execución de aplicacións e servizos informáticos.
A38 Capacidade para deseñar, despregar, administrar e xestionar redes de computadores.
A47 Capacidade para determinar os requisitos dos sistemas de información e comunicación dunha organización de acordo cos aspectos de seguridade e cumprimento da normativa e a lexislación vixente.
A48 Capacidade para participar activamente na especificación, deseño, implementación e mantemento dos sistemas de información e comunicación.
A53 Capacidade para seleccionar, deseñar, despregar, integrar, avaliar, construír, xestionar, explotar e manter as tecnoloxías de hárdware, sóftware e redes dentro dos parámetros de custo e calidade adecuados.
A55 Capacidade para seleccionar, deseñar, despregar, integrar e xestionar redes e infraestruturas de comunicacións nunha organización.
B1 Capacidade de resolución de problemas
B3 Capacidade de análise e síntese
C2 Dominar a expresión e a comprensión de forma oral e escrita dun idioma estranxeiro.
C3 Utilizar as ferramentas básicas das tecnoloxías da información e as comunicacións (TIC) necesarias para o exercicio da súa profesión e para a aprendizaxe ao longo da súa vida.
C6 Valorar criticamente o coñecemento, a tecnoloxía e a información dispoñible para resolver os problemas cos que deben enfrontarse.
C8 Valorar a importancia que ten a investigación, a innovación e o desenvolvemento tecnolóxico no avance socioeconómico e cultural da sociedade.

Learning aims
Learning outcomes Study programme competences
Know and be able to apply the regulations and legislation in force regarding computer systems. Preparation of administrative and technical specifications for the acquisition of computer equipment. A7
A10
A24
A37
A38
A47
A48
A53
A55
B1
B3
C2
C3
C6
C8
Administration, maintenance and operation of communication systems and networks. A7
A10
A11
A24
A37
A38
A47
A48
A53
A55
B1
B3
C2
C3
C6
C8
Design and dimensioning of the necessary hardware and equipment in a data processing center. A7
A10
A11
A24
A37
A38
A47
A48
A53
A55
B1
B3
C2
C3
C6
C8

Contents
Topic Sub-topic
Representation of signals in the time domain Signal concepts
Basic signals
Sine signals
Basic signal operations
Convolution
Frequency analysis of signals and systems Fourier transform concept
Properties of the Fourier Transform
Frequency modulation and multiplexing
Filtered out
Comunication systems Digitization
Digital communication systems
Information Security Management System Information security audit
Information Security Management System (ISMS)
ISO 27001
ISO 27002
Customer infrastructure management Customer equipment management: centralized / distributed
Remote boot: standards and transmission methods
Cloning techniques through the data network
Organization and operation of the CPD Organization CPD
Functions and competencies of the staff
Internal and external incident management (ITIL)
Documentation
Computer waste treatment
Design and implementation of a data processing center Design of a CDP (ANSI / TIA 942).
Local area network (LAN) technologies
Storage Networks (SAN)

Planning
Methodologies / tests Competencies Ordinary class hours Student’s personal work hours Total hours
ICT practicals A55 A53 A48 A47 A38 A37 A24 A11 A10 A7 B1 B3 C2 C3 C6 C8 20 70 90
Objective test A55 A53 A48 A47 A38 A37 A24 A11 A10 A7 B1 B3 C2 C3 C6 C8 3 0 3
Short answer questions A37 B1 B3 1 0 1
Guest lecture / keynote speech A55 A53 A48 A47 A38 A37 A24 A11 A10 A7 B1 B3 C2 C3 C6 C8 19 30 49
 
Personalized attention 7 0 7
 
(*)The information in the planning table is for guidance only and does not take into account the heterogeneity of the students.

Methodologies
Methodologies Description
ICT practicals In which the student will see the operation in practice of some of the theoretical content seen in the master classes. In these practices the student will use different tools proposed by the teacher that will allow them to deepen and consolidate their knowledge on different aspects of infrastructure management. The practices will be planned in a way that facilitates their semi-face-to-face realization for those students who cannot attend the face-to-face sessions. In addition to the basic practices that all students will have to do, additional practices are proposed that interested students can optionally do.
Objective test Test at the end of the semester.
Short answer questions Short problem solving tests and answers to questions about the methodology and practice sections.
Guest lecture / keynote speech In which the theoretical content of the agenda will be exposed, including illustrative examples and with the support of audiovisual media. The student will have the support material (notes, copies of the transparencies, articles, etc.) in advance and the teacher will promote an active attitude, recommending the prior reading of the agenda items to be dealt with in each class, as well as asking questions that allow clarifying specific aspects and leaving questions open for student reflection.

Personalized attention
Methodologies
Guest lecture / keynote speech
ICT practicals
Short answer questions
Description
Students will be recommended to attend tutoring as a fundamental part of learning support.

The personalized attention during the practices will serve to guide and verify the work that the students are doing according to the indications that are provided, depending on the specific practice in question.

As telematic tools for personalized online attention, those provided by the University of A Coruña will be used. Email, e-learning tool (moodle) and video conferencing and teamwork tool (Teams).

Assessment
Methodologies Competencies Description Qualification
ICT practicals A55 A53 A48 A47 A38 A37 A24 A11 A10 A7 B1 B3 C2 C3 C6 C8 [Module I] The ICT practices of topics 1 to 3 will be evaluated through a written test that will have a weight of 1 point. At the first opportunity, it will be done during the last theory class. In the second opportunity, the date will be after the theory exam.

[Module II] The compulsory module II practices will add 1 point and will be evaluated before the theoretical exam, by defending the work done in front of the practical teacher either in person or online. At the second opportunity, the defense date may not be later than the theory exam and the form of defense will be the same as for the first opportunity.
20
Objective test A55 A53 A48 A47 A38 A37 A24 A11 A10 A7 B1 B3 C2 C3 C6 C8 [Module I] The master sessions for topics 1 to 3 will be evaluated by means of a written test on the date set in the exam calendar. It will have a weight of 3 points.

[Module II] The evaluation of topics 4 to 7 will also be carried out through a written test, which will be held together with that of [Module I]. In addition to the contents developed in the magisterial sessions, within this test questions about the practices may be included. This exam will add 3 points.
60
Short answer questions A37 B1 B3 [Módulo I] Varias pruebas cortas que consistirán en resolver un problema similar a los realizados en clase. Se resolverán utilizando moodle en varias clases de teoría. Tendrá un peso de 1 punto.

[Módulo II] En lo relativo al módulo II, esta prueba se realizará de forma oral, frente al profesor, mediante la respuesta a las preguntas que se formulan sobre la metodología y desarrollo de las distintas secciones de la práctica. Tendrá un peso de 1 punto.
20
 
Assessment comments

The grade of each module is the result of the sum of the grades of all the evaluations (there is no minimum for each section) and must be equal to or greater than 2 points out of 5 in both modules in order to pass the subject. In case of not passing any of the two modules, the maximum grade that will be reflected in the minutes is 4 out of 10 points.

Both in the first opportunity and in the second, the student will be able to examine themselves in any of the theoretical or practical sections of each of the modules (or both).

In the second opportunity, students who obtained the SUSPENSE qualification in the first opportunity will be able to appear. The following considerations will be taken into account:

* Master Session: it is only necessary to appear in the module in which a grade of less than 2.5 points out of 5 points was obtained at the first opportunity.

* Practices through ICT: students who take the "objective test" at the second opportunity, may choose to keep the mark of practices through ICT at the first opportunity to take a new test.

* Short answer test: The note of the first opportunity will be kept.

Extraordinary calls:

Exam of theoretical, practical and problem contents: 10 points

Part-time students:

Students with part-time enrollment do not require attendance and the evaluation of the theoretical contents can be carried out with a single attendance to carry out the objective test on the date indicated in the exam calendar.


Sources of information
Basic J. Kurose, K. Ross (2017). Computer Networking: A Top-Down Approach. Pearson Education Limited
Maurizio Portolani (2003). Data Center Fundamentals. CiscoPress
Charles E. Spurgeon (2000). Ethernet: The Definitive Guide. O'Reilly
Brady Orand (2009). Foundations of IT Service management with ITIL 2011. CreateSpace Independent Publishing Platform
Luis Gómez, Ana Andrés (2012). Guía de aplicación de la Norma UNE-ISO/IEC 27001 sobre seguridad en sistemas de información para pymes. AENOR
Nextel S.A. (2012). ISO/IEC 20000 para pymes. Cómo implantar un sistema de gestión de los servicios de tecnologías de la información. AENOR
Varios (2011). IT Infrastructure Library (serie de 5 libros). The Stationery Office
C. M. Fernández, M. Piattini (2012). Modelo para el gobierno de las TIC basado en las normas ISO. AENOR
Christian F Nissen (2012). Passing Your ITIL Foundation Exam. The Stationery Office
A. V. Oppenheim, A. S. Willsky (1997). Signals and Systems. Prentice-Hall

Complementary


Recommendations
Subjects that it is recommended to have taken before
Electronics Technology/614G01005
Databases/614G01013
Operating Systems/614G01016
Networks/614G01017

Subjects that are recommended to be taken simultaneously
Internet and Distributed Systems/614G01023
Computer Security and Legislation/614G01024

Subjects that continue the syllabus
Hardware Devices and Interfaces/614G01032
Communications Software/614G01034
Digital Information Processing/614G01035
Mobile and Wireless Networks/614G01061
Network Administration/614G01213

Other comments


(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.