Identifying Data 2017/18
Subject (*) Therapeutic Communication Skills Code 652G04043
Study programme
Grao en Logopedia
Descriptors Cycle Period Year Type Credits
Graduate 1st four-month period
 Fourth Optativa 4.5
Language
English
Teaching method Face-to-face
Prerequisites
Department Psicoloxía
Coordinador
García De la Torre, Maria del Pilar
 E-mail
pilar.gdelatorre@udc.es
Lecturers
García De la Torre, Maria del Pilar
Otero Otero, Patricia
 E-mail
pilar.gdelatorre@udc.es
patricia.otero.otero@udc.es
Web
General description

Study programme competencies
Code Study programme competences
A31 Adquirir o desenvolvemento os recursos persoais para a intervención: habilidades sociais e comunicativas, habilidades profesionais, avaliación da propia actuación profesional, técnicas de observación, técnicas de dinamización ou toma de decisións.
B8 Capacidade de observar e de escoitar de forma activa.
B10 Capacidade para motivarse e procurar a calidade na actuación profesional.
B12 Comunicarse de maneira efectiva nun contorno de traballo.
B14 Destreza e empatía nas relacións interpersoais.

Learning aims
Learning outcomes Study programme competences
B8 Capacidad de observar y de escuchar de forma activa. B8
B10 Capacidad para motivarse y procurar la calidad en la actuación profesional. B10
A31 Adquirir o desarrollar los recursos personales para la intervención: habilidades sociales y comunicativas, habilidades profesionales, evaluación de la propia actuación profesional, técnicas de observación, técnicas de dinamización o toma de decisiones. A31
B12 Comunicarse de manera efectiva en un entorno de trabajo. B12
B14 Destreza y empatía en las relaciones interpersonales. B14

Contents
Topic Sub-topic
1.- Therapeutic Communication Objectives, purpose, justification.
Therapeutic adherence.
2.- Communication styles. Therapeutic relationship. Styles of help in professional communication. Professional relationship and professional role. Empathy
3.- Basic elements of communication. Verbal and non-verbal elements of active listening. Types of quiestions, suggestions.... Reinforcement of interaction
4. Therapeutic interview. Structure, phases and models
5.- Training on basic communication skills. Individual and group practice of the elements of theme 3 and 4.

Planning
Methodologies / tests Competencies Ordinary class hours Student’s personal work hours Total hours
Workshop B8 B10 25 23.5 48.5
Guest lecture / keynote speech A31 12 24 36
Supervised projects B12 B14 9 9 18
 
Personalized attention 10 0 10
 
(*)The information in the planning table is for guidance only and does not take into account the heterogeneity of the students.

Methodologies
Methodologies Description
Workshop Se trata de abaliar...
Guest lecture / keynote speech Se expoñen contidos...
Supervised projects Os alumnos seleccionan un traballo acerca da observación e execución ...

Personalized attention
Methodologies
Supervised projects
Workshop
Description
In the interactive and practical activities the students in a small group will be able to consult in the classroom directly with the teacher the proposed activities.
The supervised works will have the supervision of the teacher during their realization, either by telematic means (e-mail, moodle) or directly during tutoring hours.

Assessment
Methodologies Competencies Description Qualification
Supervised projects B12 B14 The student must record a role playing of a therapeutic interview and must present it on a video format. 60
Guest lecture / keynote speech A31 A test will be used for the assessment of the contents. 30
Workshop B8 B10 Communication skills will be assessed by role playing techniques and analysis of video recordings or films. 10
 
Assessment comments 
Students who attend a minimum of 80% of classes, may not attend the written test. In this case, the videon will receive 90% of the total qualification. 
The only causes that justify the absence to class are those that appear in art. 12 of the Rules of Evaluation, review and claim of qualifications of the udc.

Sources of information
Basic Rico, M. (2017). Habilidades de comunicación para profesionales/. Fragua Comunicación.
Watzlawick, P. (2007). El lenguaje del cambio : nueva técnica de la comunicación terapéutica / Paul Watzlawick. [Recurso electrónico].
Lucía, B. (2008). Habilidades de comunicación : programa de entrenamiento. Madrid, UAM
Roji, M. B. (1991). La Entrevista terapeútica comunicación e interacción en psicoterapia. Madrid, UNED

Complementary


Recommendations
Subjects that it is recommended to have taken before

Subjects that are recommended to be taken simultaneously

Subjects that continue the syllabus

Other comments


(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.