Study programme competencies |
Code
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Study programme competences
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A31 |
Adquirir o desenvolvemento os recursos persoais para a intervención: habilidades sociais e comunicativas, habilidades profesionais, avaliación da propia actuación profesional, técnicas de observación, técnicas de dinamización ou toma de decisións. |
B8 |
Capacidade de observar e de escoitar de forma activa. |
B10 |
Capacidade para motivarse e procurar a calidade na actuación profesional. |
B12 |
Comunicarse de maneira efectiva nun contorno de traballo. |
B14 |
Destreza e empatía nas relacións interpersoais. |
Learning aims |
Learning outcomes |
Study programme competences |
B8 Capacidad de observar y de escuchar de forma activa. |
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B8
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B10 Capacidad para motivarse y procurar la calidad en la actuación profesional. |
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B10
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A31 Adquirir o desarrollar los recursos personales para la intervención: habilidades sociales y comunicativas, habilidades profesionales, evaluación de la propia actuación profesional, técnicas de observación, técnicas de dinamización o toma de decisiones. |
A31
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B12 Comunicarse de manera efectiva en un entorno de trabajo. |
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B12
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B14 Destreza y empatía en las relaciones interpersonales. |
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B14
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Contents |
Topic |
Sub-topic |
1.- Therapeutic Communication |
Objectives, purpose, justification.
Therapeutic adherence. |
2.- Communication styles. Therapeutic relationship. |
Styles of help in professional communication. Professional relationship and professional role. Empathy |
3.- Basic elements of communication. |
Verbal and non-verbal elements of active listening. Types of quiestions, suggestions.... Reinforcement of interaction |
4. Therapeutic interview. |
Structure, phases and models |
5.- Training on basic communication skills. |
Individual and group practice of the elements of theme 3 and 4.
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Planning |
Methodologies / tests |
Competencies |
Ordinary class hours |
Student’s personal work hours |
Total hours |
Workshop |
B8 B10 |
25 |
23.5 |
48.5 |
Guest lecture / keynote speech |
A31 |
12 |
24 |
36 |
Supervised projects |
B12 B14 |
9 |
9 |
18 |
|
Personalized attention |
|
10 |
0 |
10 |
|
(*)The information in the planning table is for guidance only and does not take into account the heterogeneity of the students. |
Methodologies |
Methodologies |
Description |
Workshop |
Se trata de abaliar... |
Guest lecture / keynote speech |
Se expoñen contidos... |
Supervised projects |
Os alumnos seleccionan un traballo acerca da observación e execución ... |
Personalized attention |
Methodologies
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Supervised projects |
Workshop |
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Description |
In the interactive and practical activities the students in a small group will be able to consult in the classroom directly with the teacher the proposed activities.
The supervised works will have the supervision of the teacher during their realization, either by telematic means (e-mail, moodle) or directly during tutoring hours. |
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Assessment |
Methodologies
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Competencies |
Description
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Qualification
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Supervised projects |
B12 B14 |
The student must record a role playing of a therapeutic interview and must present it on a video format. |
60 |
Guest lecture / keynote speech |
A31 |
A test will be used for the assessment of the contents. |
30 |
Workshop |
B8 B10 |
Communication skills will be assessed by role playing techniques and analysis of video recordings or films. |
10 |
|
Assessment comments |
Students who attend a minimum of 80% of classes, may not attend the written test. In this case, the videon will receive 90% of the total qualification. The only causes that justify the absence to class are those that appear in art. 12 of the Rules of Evaluation, review and claim of qualifications of the udc.
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Sources of information |
Basic
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Rico, M. (2017). Habilidades de comunicación para profesionales/. Fragua Comunicación.
Watzlawick, P. (2015). El lenguaje del cambio : técnica de comunicación terapéutica. Herder
Díaz Cano, A. I. (2013). Avances en comunicación terapéutica en los cuidados de enfermería. Pontevedra, Grupo E. G. S.
Watzlawick, P. (2007). El lenguaje del cambio : nueva técnica de la comunicación terapéutica / Paul Watzlawick. [Recurso electrónico].
Lucía, B. (2008). Habilidades de comunicación : programa de entrenamiento. Madrid, UAM
Molinuevo Alonso, Beatriz (2011). La comunicación no verbal en la relación médico-paciente. Barcelona, Editorial Aresta
Wachtel, Paul L. y Maiz Olabarri, Olga (2013). La comunicación terapéutica : principos y práctica eficaz. Desclée De Brouwer
Roji, M. B. (1991). La Entrevista terapeútica comunicación e interacción en psicoterapia. Madrid, UNED |
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Complementary
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Recommendations |
Subjects that it is recommended to have taken before |
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Subjects that are recommended to be taken simultaneously |
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Subjects that continue the syllabus |
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