Identifying Data 2020/21
Subject (*) Working Methods Code 660G01008
Study programme
Grao en Relacións Laborais e Recursos Humanos (Coruña)
Descriptors Cycle Period Year Type Credits
Graduate 2nd four-month period
 First Basic training 6
Language
Spanish
Teaching method Hybrid
Prerequisites
Department
Coordinador
Rivas Moar, José María
 E-mail
jose.maria.rivas@col.udc.es
Lecturers
Rivas Moar, José María
 E-mail
jose.maria.rivas@col.udc.es
Web http://www.erlac.es
General description Dotar os alumnos do grao de RR.LL e RR.HH dos valores e conceptos referidos á organización da produción, a xestión de proxectos, o control de calidade e os procesos de mellora.
Contingency plan 1. Modificaciones en los contenidos

Los contenidos no se modifican en caso de brote de pandemia

2. Metodologías

A) Metodologías docentes que se mantienen

- Prácticas a través de TIC

B) Metodologías docentes que se modifican

- Seminario. Pasa a ser por video-conferencia
- Sesión Magistral. Pasa a ser por video-conferencia
- Trabajos tutelados. Se mantiene su formato excepto la exposición que se realizará por video-conferencia
- Proba objetiva. Se mantiene pero su formato cambia y pasa a tener dos partes:

A) Cuestionario en moodle con tiempo limitado y hora prefijada

B) Examen oral por video-conferencia

3. Mecanismos de atención personalizada al alumnado

Los mecanismos de atención personalizada sufren las siguientes modificaciones:

Se realizan por video conferencia (individual o colectiva):

- Explicación de los temas incluidos na materia
- Resolución de dudas en la aplicación práctica de los conceptos.
- Seguimiento de los trabajos tutelados.
- Seguimiento de la exposición de los trabajos.
- Seguimiento de la resolución de pruebas, ejercicios, y cuestiones.

4. Modificaciones en la evaluación

La evaluación se mantiene la prevista inicialmente

5. Modificaciones en la bibliografía o webgrafía

Ninguna. El contenido de la enseñanza será independiente de los brotes de la pandemia o del formato de las metodologías.



La plataforma de video-conferencia utilizada será Microsoft Teams

Study programme competencies
Code Study programme competences
A10 Organización e dirección de empresas.
A13 Transmitir e comunicarse por escrito e oralmente usando a terminoloxía e as técnicas adecuadas.
A15 Dirixir grupos de persoas.
A21 Realizar análises e diagnósticos, prestar apoio e tomar decisións en materia de estrutura organizativa, organización do traballo, estudo de métodos e estudo de tempos de traballo.
A31 Aplicar os coñecementos á práctica.
B1 Resolución de problemas.
B2 Capacidade de análise e síntese.
B3 Capacidade de organización e planificación.
B4 Capacidade de xestión da información.
B5 Toma de decisións.
B8 Razoamento crítico.
B9 Traballo en equipos.
B12 Motivación para a calidade.
B13 Adaptación a novas situacións.
B14 Aprendizaxe autónomo.
C1 Expresarse correctamente, tanto de forma oral coma escrita, nas linguas oficiais da comunidade autónoma.
C3 Utilizar as ferramentas básicas das tecnoloxías da información e as comunicacións (TIC) necesarias para o exercicio da súa profesión e para a aprendizaxe ao longo da súa vida.
C4 Desenvolverse para o exercicio dunha cidadanía aberta, culta, crítica, comprometida, democrática e solidaria, capaz de analizar a realidade, diagnosticar problemas, formular e implantar solucións baseadas no coñecemento e orientadas ao ben común.
C6 Valorar criticamente o coñecemento, a tecnoloxía e a información dispoñible para resolver os problemas cos que deben enfrontarse.
C7 Asumir como profesional e cidadán a importancia da aprendizaxe ao longo da vida.

Learning aims
Learning outcomes Study programme competences
Organization and Management A10
Lead groups of people A15
Analysis and diagnostics, support and take decisions about organizational structure, organization of work, study of methods and times A21
Transmit and communate using appropriate terminology and techniques A13
Apply knowledge to practice A31
Solve problems B1
Analysis and synthesis B2
Organization and planning B3
Information management B4
Decision making B5
Critical thinking B8
Teamwork B9
Motivation for quality B12
Adapt to new situations B13
Self study B14
Express themselves correctly in the official languages C1
Use basic ICT tools for the exercise of the profession C3
Unfold for the exercise of responsible citizenship C4
Critically assess knowledge and technology in order to solve problems C6
Assume importance of life-long learning C7

Contents
Topic Sub-topic
TEMA 1. PRODUCTION AND PRODUCTIVITY
 1.1 Operations Management
1.2 Types of production processes
1.3 Definition of productivity
1.4 Measuring productivity
TEMA 2. OPERATIONS STRATEGY 2.1 Overview
2.2 Mission
2.3 Strategic decisions in operations management
TEMA 3. MANAGEMENT OF THE SUPPLY CHAIN
 3.1 Strategy Supply Chain
3.2 Selection of suppliers
3.3 Inventory management
TEMA 4. REQUIREMENTS PLANNING MATERIAL (MRP).
 4.1 Introduction
4.2 Master Production Schedule
4.3 Bill of Materials
4.4 Registration inventories
4.5 Development and structure of MRP
4.6 ERP
TEMA 5. PROJECT MANAGEMENT

 5.1 Concept project
5.2 Technical project management
5.3 Gant Diagram
5.4 PERT, CPM and ROY
TEMA 6. QUALITY MANAGEMENT
 6.1 Definition quality
6.2 Quality Management System
6.3 Total Quality
6.4 TQM Tools
6.4 Statistical Process Control
TEMA 7. PRODUCTION JUST IN TIME (JIT)
 7.1 JIT Concept
7.2 Characteristics of JIT production
7.3 LEAN Concept
7.4 Kanban system
TEMA 8. IMPROVEMENT OF METHODS
 8.1 Definition and objectives
8.2 Stages in the process of improvement
8.3 Representation of process
8.4 Improvement processes

Planning
Methodologies / tests Competencies Ordinary class hours Student’s personal work hours Total hours
Seminar B2 B4 B8 B12 C4 C6 C7 3 5 8
Guest lecture / keynote speech A10 A13 A31 B1 B2 B4 B8 B12 C4 C6 C7 18 10 28
Supervised projects A10 A13 A15 A21 A31 B1 B3 B5 B9 B12 B13 C1 C3 1 24 25
ICT practicals A13 A31 B1 B2 B3 B4 B8 C1 0 45 45
Objective test A31 B1 B2 B3 B14 C1 2 40 42
 
Personalized attention 2 0 2
 
(*)The information in the planning table is for guidance only and does not take into account the heterogeneity of the students.

Methodologies
Methodologies Description
Seminar Making synthesis or summarized from external speech, reading an article or news.
Guest lecture / keynote speech Explanation of the contents of the subject with sessions of 1.5 hours in the classroom
Supervised projects Work and exhibition group on matters related to the subject.
ICT practicals Doing exercises, case studies, problems, surveys and issues. They will be made in the practical sessions and the Moodle platform.
Objective test Objective test with three parts: short questions, multiple choice questions and exercises or case studies.

Personalized attention
Methodologies
Supervised projects
Seminar
Objective test
Description
- Explanation of the chapters included in the course.
- Resolution of doubts in the practical application of concepts.
- Monitoring the work group.
- Monitoring the exhibition of the works.
- Tracking solving tests, exercises, and issues.
- Attention will be given in class hours and hours tutorials.

Assessment
Methodologies Competencies Description Qualification
Supervised projects A10 A13 A15 A21 A31 B1 B3 B5 B9 B12 B13 C1 C3 Correction of the content of the work, the degree of compliance model and exposure assessment. 10
Seminar B2 B4 B8 B12 C4 C6 C7 Correction work delivered by students 10
ICT practicals A13 A31 B1 B2 B3 B4 B8 C1 Support for the resolution of class problems and assessment of the issues raised in the moodle platform. 40
Objective test A31 B1 B2 B3 B14 C1 Evaluation of exam. 40
 
Assessment comments

To pass the course, 5 points are required.

- The seminar is attending lectures, discussion of an article, news, etc. Its value is 10%.

- The supervised projects will be done in groups. It will be exposed publicly. Its total value is 10%

- The practical part consists of exercises, case studies, forms, issues, etc. They will be made in practical classes and Moodle (scoring the implementation of the proposed activities). Its value is 40%. 

- Objective test is unique. 40%. Its necesary to obtain 4/10 points.

Sources of information
Basic J. Heizer, B. Render (2007). Dirección de la producción y de operaciones- Decisiones estratégicas. Pearson
J. Heizer, B. Render (2012). Dirección de la producción y de operaciones. Decisiones tácticas. Pearson
A. Carrasco, D. Jiménez (2007). Manual de Organización y Métodos de Trabajo. Murcia. Diego Marin Librero-Editor
J. Heizer, B. Render (2014). Principios de Administración de operaciones. Pearson

Complementary J.M. Arenas (2005). Control de tiempos y productividad. Thomson Paraninfo
F. J. Miranda, S. Rubio, A. Chamorro, T.M. Bañegil (2012). Manual de Dirección de Operaciones. Paraninfo
J. Velasco (2010). Organización de la producción. Piramide


Recommendations
Subjects that it is recommended to have taken before

Subjects that are recommended to be taken simultaneously
Business and Economics/660G01007
Contemporary Social and Political History /660G01009

Subjects that continue the syllabus
Introduction to Economics/660G01002
Business Administration/660G01003
Occupational Psychology/660G01004

Other comments


(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.