| Study programme competencies |
| Code | Study programme competences |
| A1 | Comprender os principios do turismo: a súa dimensión espacial, social, cultural, política, laboral e económica. |
| A6 | Ter unha marcada orientación de servizo ao cliente. |
| A13 | Manexar técnicas de comunicación. |
| A15 | Traballar en inglés como lingua estranxeira. |
| A29 | Traballar en medios socioculturais diferentes. |
| A33 | Creatividade. |
| A34 | Iniciativa e espírito emprendedor. |
| A35 | Motivación por calidade. |
| B1 | Capacidade de análise e síntese. |
| B2 | Comunicación oral e escrita en lingua nativa. |
| B3 | Resolución de problemas. |
| B4 | Razoamento crítico. |
| B5 | Compromiso ético. |
| B6 | Aprendizaxe autónoma. |
| B7 | Adaptación a novas situacións. |
| C1 | Expresarse correctamente, tanto de forma oral coma escrita, nas linguas oficiais da comunidade autónoma. |
| C2 | Dominar a expresión e a comprensión de forma oral e escrita dun idioma estranxeiro. |
| C3 | Utilizar as ferramentas básicas das tecnoloxías da información e as comunicacións (TIC) necesarias para o exercicio da súa profesión e para a aprendizaxe ao longo da súa vida. |
| C4 | Desenvolverse para o exercicio dunha cidadanía aberta, culta, crítica, comprometida, democrática e solidaria, capaz de analizar a realidade, diagnosticar problemas, formular e implantar solucións baseadas no coñecemento e orientadas ao ben común. |
| C5 | Entender a importancia da cultura emprendedora e coñecer os medios ao alcance das persoas emprendedoras. |
| C6 | Valorar criticamente o coñecemento, a tecnoloxía e a información dispoñible para resolver os problemas cos que deben enfrontarse. |
| C7 | Asumir como profesional e cidadán a importancia da aprendizaxe ao longo da vida. |
| C8 | Valorar a importancia que ten a investigación, a innovación e o desenvolvemento tecnolóxico no avance socioeconómico e cultural da sociedade. |
| Learning aims | |||
| Learning outcomes | Study programme competences | ||
| Comprender textos escritos y orales en lengua inglesa procedentes de diversas fuentes y específicos del ámbito turístico. | A1 A13 A15 A29 A33 A34 A35 |
B1 B2 B3 B4 B5 B6 B7 |
C2 C4 C5 C7 C8 |
| Dominar el vocabulario necesario y las estructuras gramaticales precisas para poder expresarse correctamente en lengua inglesa, tanto a nivel escrito como oral, en contextos propios del ámbito turístico. | A1 A6 A13 A15 A29 A33 A34 A35 |
B1 B2 B3 B4 B5 B6 B7 |
C1 C2 C3 C4 C5 C6 C7 C8 |
| Expresar información en lengua inglesa, tanto a nivel escrito como oral, sobre temática específica del ámbito turístico, utilizando adecuadamente el vocabulario y las estructuras gramaticales necesarias estudiadas previamente. | A1 A6 A13 A15 A29 A33 A34 A35 |
B1 B2 B3 B4 B5 B6 B7 |
C1 C2 C3 C4 C5 C6 C7 C8 |
| Contents |
| Topic | Sub-topic |
| An introduction to the language of Tourism | Reasons for travel over the centuries and in contemporary society Types of travel and tourist The structure of the tourism industry - chain of distribution/supply services, etc. Describing trends in Tourism (numbers, graphs, statistics) |
| Gastronomy | Culinary tourism Describing dishes / menus to visitors Gastronomy in Galicia |
| Working with visitors | Providing information about attractions and amenities. Giving directions and practical information. Describing monuments /sites of interest (built and environmental heritage) Guided tours - working as a guide |
| The persuasive language of tourism | Writing and talking about a destination; the use of specific language (adjectives, verbs, collocations, etc.). |
| Planning | ||||
| Methodologies / tests | Competencies | Ordinary class hours | Student’s personal work hours | Total hours |
| Objective test | A1 A13 A15 A33 A34 A35 B1 B2 B3 B4 B6 B7 C2 C7 | 4 | 18 | 22 |
| Speaking test | A1 A13 A15 A33 A34 A35 B1 B2 B3 B4 B6 B7 C2 C7 | 3 | 18 | 21 |
| Workshop | A1 A13 A15 A33 A34 A35 B1 B2 B3 B4 B6 B7 C2 C7 | 39 | 47.5 | 86.5 |
| Workbook | A1 A13 A15 B1 B6 C2 | 0 | 10 | 10 |
| Document analysis | A1 A6 A13 A15 A29 A33 A34 A35 B1 B2 B3 B4 B5 B6 B7 C1 C2 C3 C4 C5 C6 C7 C8 | 6.5 | 2 | 8.5 |
| Personalized attention | 2 | 0 | 2 | |
| (*)The information in the planning table is for guidance only and does not take into account the heterogeneity of the students. | ||||
| Methodologies |
| Methodologies | Description |
| Objective test | Prueba a realizar a finales del cuatrimestre para evaluar la expresión escrita y la comprensión lectora del alumno además de su dominio de la gramática, sintaxis y campos semánticos especializados. |
| Speaking test | Diferentes actividades orales tanto improvisadas como guiadas (role playing activities, discussions about articles, guided dialogues...) que se realizarán a lo largo del cuatrimestre para evaluar la habilidad comunicativa a nivel oral del alumno, mejorar la fluidez y la expresión espontánea. |
| Workshop | Clases prácticas en las que el alumno trabajará en clase con el material necesario y recibirá la información precisa para el desarrollo de sus habilidades comunicativas, tanto a nivel escrito como a nivel oral. |
| Workbook | Lectura de artículos relacionados con el sector turístico para discusión y debate en clase. |
| Document analysis | Ejercicios de "listening" con material auditivo o audiovisual. |
| Personalized attention |
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| Assessment | |||
| Methodologies | Competencies | Description | Qualification |
| Speaking test | A1 A13 A15 A33 A34 A35 B1 B2 B3 B4 B6 B7 C2 C7 | The final oral exam will consist of two parts: Part 1: Guided tour of monuments /route within the city of A Coruña (20%) Part 2: speaking exercise about the structure of the travel and tourism industry and/or description of a typical Galician dish and a menu to a group of visitors (10%) |
30 |
| Objective test | A1 A13 A15 A33 A34 A35 B1 B2 B3 B4 B6 B7 C2 C7 | Final written exam at the end of the semester that may consist of ANY combination of the following: vocabulary (gap fills, definitions, translation); reading comprehension; short texts for translation; description of graph or chart illustrating trends in tourism | 50 |
| Workshop | A1 A13 A15 A33 A34 A35 B1 B2 B3 B4 B6 B7 C2 C7 | Coursework: ANY combination of the following: Reading comprehensions; summaries; compositions; translation; description of trends in tourism; persuasive text describing a destination |
20 |
| Assessment comments | |||
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Attendance is COMPULSORY. An 80% attendance rate entitles students to the 50% written exam; 30% oral exam; 20% continuous assessment option. Students who do not comply with this requirement will be examined on the basis of 70% written exam; 30% oral exam. Students must obtain a passing grade (50%) in both the written exam and the oral test. Students who are unable to comply with the 80% attendance requirements due to exemption from attendance as stipulated in regulations to this effect published by the University of A Coruña (Art. 3.b e 4.5 Normas de availación, revisión e reclamación das cualificacións dos estudos de grao e mestrado universitario (Art 3 e 8b), will be assessed in the following way: 70% written exam; 30% oral test. In the second opportunity (July) students will be assessed as follows: 70% written exam and 30% oral exams. If students passed either the written exam or oral test in the first opportunity, this grade will be maintained for the second opportunity. This is ONLY valid for the two opportunities corresponding to the academic year in course. |
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| Sources of information |
| Basic |
www.tourism-review.com (). .
CNN.com (). .
bbc.co.uk (). .
spokenenglish.org (). .
unwto.org/index.php (). .
eslflow.com (). .
thesaurus.com (). .
thefreedictionary.com (). .
visual.merriamwebster.com/arts-architecture.php (). .
Martin Hewings (1999). Advanced Grammar in Use. Cambridge University Press
Enrique Alcaraz Varó et al. (2000). Diccionario de términos de turismo y de ocio. Inglés-Español, Spanish-English. Ariel Referencia
(1998). Diccionario Oxford. Español-Inglés, Inglés-Español. Oxford University Press
P.Strutt (2013). English for International Tourism . Pearson
(2003). New Oxford Dictionary of English. Oxford University Press
(1995). The Oxford-Duden Pictorial Spanish and English Dictionary. Oxford University Press |
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| Complementary | |
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| Recommendations | |||
| Subjects that it is recommended to have taken before |
| Subjects that are recommended to be taken simultaneously |
| Subjects that continue the syllabus | |||
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| Other comments | |
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The learning outcomes of this module are pitched at a B2 level of the Common European Framework of Reference for Languages. Students are reminded that this is a subject covering English for Specific Purposes, and is NOT a General English course. Likewise, they are reminded that the study of language requires preseverance and continuity over time. |