Identifying Data 2020/21
Subject (*) Modern Language: English Code 662G01006
Study programme
Grao en Turismo
Descriptors Cycle Period Year Type Credits
Graduate 1st four-month period
First Basic training 6
Language
English
Teaching method Hybrid
Prerequisites
Department Letras
Coordinador
Moss , Sarah Louise
Moss , Sarah
E-mail
sarah.moss@col.udc.es
smoss@udc.es
Lecturers
Montoya Reyes, Ana
Moss , Sarah
Moss , Sarah Louise
E-mail
ana.montoya@udc.es
smoss@udc.es
sarah.moss@col.udc.es
Web
General description Esta materia está incluída no ensino de idiomas con fins específicos. Os obxectivos son varios: potenciar a comprensión auditiva, a expresión oral, a comprensión lectora e a expresión escrita na lingua inglesa empregando diversos materiais relacionados co campo do turismo. Inclúe unha introdución á terminoloxía da industria turística, que abarca múltiples campos semánticos como a estrutura do sector turístico, empresas turísticas, historia, arte, patrimonio, gastronomía, comunicación e promoción.
Contingency plan 1. Modificacións nos contidos
Non se modifican

2. Metodoloxías
*Metodoloxías docentes que se manteñen
Clases prácticas nas que o alumno traballará en clase co material necesario e recibirá a información precisa para o desenvolvemento das súas habilidades de comunicación, tanto a nivel escrito como oral. A asistencia presencial substitúese parcialmente por sesións realizadas a través da plataforma de equipos e aumenta a información / contido proporcionado a través da plataforma Moodle

*Metodoloxías docentes que se modifican
Ademais das clases a través de Teams, proporcionaranse materiais complementarios aos estudantes, como lecturas, exercicios de gramática, arquivos de audio, etc. a través da plataforma Moodle.
- As prácticas orais consistirán en sesións para grupos pequenos a través de Teams.


3. Mecanismos de atención personalizada ao alumnado
Correo electrónico; Foro de Moodle; Chat y llamadas de Teams.

4. Modificacións na avaliación
Proba oral (ruta e presentación de traballos): 30%; Traballo de avaliación continua (Obradoiro / Obradoiro): 30%: Proba final: 40% (tarefas establecidas ao final do semestre para demostrar a comprensión, asimilación e consolidación dos contidos. Esta proba pode realizarse parcialmente e / ou totalmente oralmente

*Observacións de avaliación:
Os estudantes que non seguiron a opción de avaliación continua durante o semestre están obrigados a entregar TODOS os traballos avaliables nas datas indicadas.
Os criterios serán os mesmos para a segunda oportunidade.
Os mesmos criterios aplicaranse á modalidade en liña.


5. Modificacións da bibliografía ou webgrafía
Non se modifican

Study programme competencies
Code Study programme competences
A1 Comprender os principios do turismo: a súa dimensión espacial, social, cultural, política, laboral e económica.
A6 Ter unha marcada orientación de servizo ao cliente.
A7 Recoñecer os principais axentes turísticos.
A13 Manexar técnicas de comunicación.
A15 Traballar en inglés como lingua estranxeira.
A29 Traballar en medios socioculturais diferentes.
B1 Capacidade de análise e síntese.
B2 Comunicación oral e escrita en lingua nativa.
B3 Resolución de problemas.
B4 Razoamento crítico.
B5 Compromiso ético.
B6 Aprendizaxe autónoma.
B7 Adaptación a novas situacións.
C2 Dominar a expresión e a comprensión de forma oral e escrita dun idioma estranxeiro.
C3 Utilizar as ferramentas básicas das tecnoloxías da información e as comunicacións (TIC) necesarias para o exercicio da súa profesión e para a aprendizaxe ao longo da súa vida.
C4 Desenvolverse para o exercicio dunha cidadanía aberta, culta, crítica, comprometida, democrática e solidaria, capaz de analizar a realidade, diagnosticar problemas, formular e implantar solucións baseadas no coñecemento e orientadas ao ben común.
C7 Asumir como profesional e cidadán a importancia da aprendizaxe ao longo da vida.

Learning aims
Learning outcomes Study programme competences
To master the vocabulary and structures necessary for correct written and oral communication in English within the tourism indusry. A1
A6
A7
A13
A15
A29
B1
B2
B3
B4
B5
B6
B7
C2
C3
C4
C7
To understand written and oral texts in English from a variety of authentic sources within the field of Tourism. A1
A6
A7
A13
A15
A29
B1
B2
B3
B4
B5
B6
B7
C2
C3
C4
C7
To communicate in written and spoken English, transmitting tourism related messages using the appropriate terminoloy and grammar structures. A1
A6
A7
A15
A29
B1
B3
B4
B5
B6
B7
C2
C3
C4
C7

Contents
Topic Sub-topic
An introduction to the language of Tourism Reasons for travel over the centuries and in contemporary society
Types of travel and tourist
The structure of the tourism industry - chain of distribution/supply services, etc.
Describing trends in Tourism (numbers, graphs, statistics)
Gastronomy Food and wine tourism
Describing dishes / menus to visitors
Gastronomy in Galicia
Working with visitors Providing information about attractions and amenities.
Giving directions and practical information.
Describing monuments /sites of interest (built and environmental heritage)
Guided tours - working as a guide
The persuasive language of tourism Writing and talking about a destination; the use of specific language (adjectives, verbs, collocations, etc.).

Planning
Methodologies / tests Competencies Ordinary class hours Student’s personal work hours Total hours
Objective test A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 4 18 22
Workshop A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 39 47.5 86.5
Speaking test A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 3 18 21
Workbook A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 0 10 10
Document analysis A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 6.5 2 8.5
 
Personalized attention 2 0 2
 
(*)The information in the planning table is for guidance only and does not take into account the heterogeneity of the students.

Methodologies
Methodologies Description
Objective test Test at the end of the course to assess written expression and reading comprehension as well as the correct use of grammar, syntax and the specialised terminology.

Students studying online will undertake a task of similar characteristics.
Workshop Practical lessons working with the appropriate materials in order to improve written and oral communicative skills.

Online mode: contents will be posted on Moodle and practical sessions will be held via Teams, which will be recorded for students to view at their leisure.
Speaking test Spontaneous and guided speaking activities s (role playing activities, discussions about articles, guided dialogues...) which will be carried out during the lessons in order to improve students' communicative skills, fluency and capacity to respond spontaneously.

Onine mode: oral sessions via Teams
Workbook Reading of tourism-related articles for in-class discussion and debate.


Online mode: queries related to these activites will be resolved during the oral sessions on Teams.
Document analysis Listening exercises using audiovisual materials

Online mode: queries related to these activites will be resolved during the oral sessions on Teams, or via email and the Moodle forum.

Personalized attention
Methodologies
Workbook
Workshop
Speaking test
Description
All activities imply personalised attention. Students may also consult with teaching staff in person during tutorial hours or via electronic means (forum / chat on Moodle, email), in accordance with the instructions provided.

Online format. Questions will be answered during the practical and oral sessons and tutorials on Teams, as well as via email and the Moodle forum and chat.

Assessment
Methodologies Competencies Description Qualification
Workshop A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 Tasks submitted for continuous assessment. ANY combination of the following:

Reading comprehension; summaries; compositions; translations; descriptions of trends in tourism; texts describing a destination / tourism attraction or tangible /intangible heritage asset.
20
Objective test A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 Final written test comprising ANY combinaition of the following: vocabulary exercises; reading comprehension; translation ES-EN of short texts; description of graphs illustrating tourism trends; composition and/or summary. 50
Speaking test A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 The final oral exam will consist of two parts:

Part 1: Guided tour of monuments /route within the city of A Coruña (20%)

Part 2: speaking exercise about the structure of the travel and tourism industry and/or description of a typical Galician dish and a menu to a group of visitors (10%)
30
 
Assessment comments
<p> Attendance is COMPULSORY. An 80% attendance rate entitles students to the 50% written exam; 30% oral exam; 20% continuous assessment option. </p><p>Students who do not comply with this requirement will be examined on the basis of 70% written exam; 30% oral exam. </p><p>Students must obtain a passing grade (50%) in both the written exam and the oral test.</p><p>Students who are unable to comply with the 80% attendance requirements due to exemption from attendance as stipulated in regulations to this effect published by the University of A Coruña (Art. 3.b  e 4.5 Normas de availación, revisión e reclamación das cualificacións dos estudos de grao e mestrado universitario (Art 3 e 8b), will be assessed in the following way: 70% written exam; 30% oral test. </p><p>In the second opportunity (July) students will be assessed as follows: 70% written exam and 30% oral exams. If students passed either the written exam or oral test in the first opportunity, this grade will be maintained for the second opportunity. This is ONLY valid for the two opportunities corresponding to the academic year in course. </p>

Sources of information
Basic 2. Collin, P.H. (1996). Dictionary of hotels, tourism and catering management. . Middlesex: Peter Colling Publishing
(). English for tour guides. https://www.englishclub.com/english-for-work/tour-guide.htm
(). English vocabulary for tour guides. https://es.scribd.com/document/338444961/English-Vocabulary-for-Tour-Guides-EnglishClub-pdf
3. Fussell, Paul (ed.) (1987). The Norton book of travel. New York. Norton
1. Sharpley, Richard & David J.(eds) (2002). Tourism and development: concepts and issues. . Telfer. Clevendon: Channel View Publications.
(). Travel English/English for tourists: . https://www.learnenglishfeelgood.com/travelenglish/
4. Maczak, Antoni (1995). Travel in early modern Europe. Cambdridge. Polity Press
(). Your English Tourism Vocabulary List for connecting with absolutely any traveler. https://www.fluentu.com/blog/english/english-tourism-vocabulary/

Complementary


Recommendations
Subjects that it is recommended to have taken before

Subjects that are recommended to be taken simultaneously

Subjects that continue the syllabus
First Modern Language I: English/662G01015
First Modern Language II: English/662G01028
English in the Workplace/662G01045

Other comments

Students must remember that this is an English for Specific Purposes module and NOT a general English course. They must also bear in mind that studying any language requires perseverance and continuity. 



(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.