Identifying Data 2022/23
Subject (*) Modern Language: English Code 662G01006
Study programme
Grao en Turismo
Descriptors Cycle Period Year Type Credits
Graduate 1st four-month period
First Basic training 6
Language
English
Teaching method Face-to-face
Prerequisites
Department Letras
Coordinador
Moss , Sarah Louise
Moss , Sarah
Montoya Reyes, Ana
E-mail
sarah.moss@udc.es
sarah.moss@udc.es
ana.montoya@col.udc.es
Lecturers
Montoya Reyes, Ana
Moss , Sarah
Moss , Sarah Louise
E-mail
ana.montoya@col.udc.es
sarah.moss@udc.es
Web
General description Esta materia está incluída no ensino de idiomas con fins específicos. Os obxectivos son varios: potenciar a comprensión auditiva, a expresión oral, a comprensión lectora e a expresión escrita na lingua inglesa empregando diversos materiais relacionados co campo do turismo. Inclúe unha introdución á terminoloxía da industria turística, que abarca múltiples campos semánticos como a estrutura do sector turístico, empresas turísticas, historia, arte, patrimonio, gastronomía, comunicación e promoción.

Study programme competencies
Code Study programme competences
A1 Comprender os principios do turismo: a súa dimensión espacial, social, cultural, política, laboral e económica.
A6 Ter unha marcada orientación de servizo ao cliente.
A7 Recoñecer os principais axentes turísticos.
A13 Manexar técnicas de comunicación.
A15 Traballar en inglés como lingua estranxeira.
A29 Traballar en medios socioculturais diferentes.
B1 Capacidade de análise e síntese.
B2 Comunicación oral e escrita en lingua nativa.
B3 Resolución de problemas.
B4 Razoamento crítico.
B5 Compromiso ético.
B6 Aprendizaxe autónoma.
B7 Adaptación a novas situacións.
C1 Expresarse correctamente, tanto de forma oral coma escrita, nas linguas oficiais da comunidade autónoma.
C2 Dominar a expresión e a comprensión de forma oral e escrita dun idioma estranxeiro.
C3 Utilizar as ferramentas básicas das tecnoloxías da información e as comunicacións (TIC) necesarias para o exercicio da súa profesión e para a aprendizaxe ao longo da súa vida.
C4 Desenvolverse para o exercicio dunha cidadanía aberta, culta, crítica, comprometida, democrática e solidaria, capaz de analizar a realidade, diagnosticar problemas, formular e implantar solucións baseadas no coñecemento e orientadas ao ben común.
C5 Entender a importancia da cultura emprendedora e coñecer os medios ao alcance das persoas emprendedoras.
C6 Valorar criticamente o coñecemento, a tecnoloxía e a información dispoñible para resolver os problemas cos que deben enfrontarse.
C7 Asumir como profesional e cidadán a importancia da aprendizaxe ao longo da vida.
C8 Valorar a importancia que ten a investigación, a innovación e o desenvolvemento tecnolóxico no avance socioeconómico e cultural da sociedade.

Learning aims
Learning outcomes Study programme competences
To master the vocabulary and structures necessary for correct written and oral communication in English within the tourism indusry. A1
A6
A7
A13
A15
A29
B1
B2
B3
B4
B5
B6
B7
C1
C2
C3
C4
C5
C6
C7
C8
To understand written and oral texts in English from a variety of authentic sources within the field of Tourism. A1
A6
A7
A13
A15
A29
B1
B2
B3
B4
B5
B6
B7
C2
C3
C4
C7
To communicate in written and spoken English, transmitting tourism related messages using the appropriate terminoloy and grammar structures. A1
A6
A7
A15
A29
B1
B3
B4
B5
B6
B7
C2
C3
C4
C7

Contents
Topic Sub-topic
An introduction to the language of Tourism Reasons for travelling over the centuries and in contemporary society
Types of travel and tourist
The structure of the tourism industry - chain of distribution/supply services, etc.
Describing trends in Tourism (numbers, graphs, statistics)
Working with visitors Providing information about attractions and amenities.
Giving directions and practical information.
Describing monuments /sites of interest (built and environmental heritage)
Guided tours - working as a guide
Gastronomy Food and wine tourism
Describing dishes / menus to visitors
Gastronomy in Galicia
The persuasive language of tourism Writing and talking about a destination; the use of specific language (adjectives, verbs, collocations, etc.).

Planning
Methodologies / tests Competencies Ordinary class hours Student’s personal work hours Total hours
Objective test A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 4 18 22
Workshop A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C1 C2 C3 C4 C5 C6 C7 C8 39 47.5 86.5
Speaking test A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 3 18 21
Workbook A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 0 10 10
Document analysis A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 6.5 2 8.5
 
Personalized attention 2 0 2
 
(*)The information in the planning table is for guidance only and does not take into account the heterogeneity of the students.

Methodologies
Methodologies Description
Objective test Test at the end of the course to assess written expression and reading comprehension as well as the correct use of grammar, syntax and the specialised terminology.

Workshop Practical lessons working with the appropriate materials in order to improve written and oral communicative skills.

Speaking test Spontaneous and guided speaking activities s (role playing activities, discussions about articles, guided dialogues...) which will be carried out during the lessons in order to improve students' communicative skills, fluency and capacity to respond spontaneously.

Workbook Reading of tourism-related articles for in-class discussion and debate.


Document analysis Listening exercises using audiovisual materials


Personalized attention
Methodologies
Workbook
Workshop
Speaking test
Description
All activities imply personalised attention. Students may also consult with teaching staff in person during tutorial hours or via electronic means (forum / chat on Moodle, email), in accordance with the instructions provided.


Assessment
Methodologies Competencies Description Qualification
Workshop A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C1 C2 C3 C4 C5 C6 C7 C8 Tasks submitted for continuous assessment. ANY combination of the following:

Reading comprehension; summaries; compositions; translations; descriptions of trends in tourism; texts describing a destination / tourism attraction or tangible /intangible heritage asset.
20
Objective test A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 Final written test comprising ANY combinaition of the following: vocabulary exercises; reading comprehension; translation ES-EN of short texts; description of graphs illustrating tourism trends; composition and/or summary. 50
Speaking test A1 A6 A7 A13 A15 A29 B1 B2 B3 B4 B5 B6 B7 C2 C3 C4 C7 The final oral exam will consist of two parts:

Part 1: Speaking exercise about one of the topics studied in the course (15%)

Part 2: Guided tour of monuments /route within the city of A Coruña (15%)
30
 
Assessment comments
Students MUST obtain a passing grade (50%) in every section of the evaluation (objective test, workshop and the two sections of the oral test). Students will be assessed as follows: 50% written exam, 30% oral exam and 20% continuous asessement activities (workshop).

Students will only be awarded ABSENT if
they have not taken part in any of the activities that form part of the
assessment system.

Students who are not obliged to meet the attendance requirement because they are exempt according to the regulations published by the Universidade da Coruña ((Art. 3.be 4.5) Standards for evaluation, review and claim of qualifications of two studies, university degrees and university courses (art.3 and 8b)) will have the same evaluations system as those students whose attendance is compulsory.

Second exam session (July): 

-Students will be assessed as follows: 50% written exam, 30% oral exam and 20% continuous asessement activities (workshop).

-In order
to pass this subject, students are required to obtain a passing grade (50%) in
ALL THREE assessment sections (written test, oral and continuous assessment.

-Students will therefore be required to retake those
sections of the subject in which they did not obtain a passing grade or the ones they did not undertake. 

This is ONLY valid for the two opportunities corresponding to the current academic year.

In the case of the early exam session, students must take a written exam (70%) and an oral test (30%).  

Academic integrity

Students are reminded that the use of all
aids or devices in the final exam is strictly forbidden. The use of any
unauthorised aids will automatically result in a failing grade (0). All
dishonest practices (including, but not limited to, plagiarism, cheating in
exams, etc.) will be penalised pursuant to article 14 of the University of A
Coruña’s academic regulations ( Normas de avaliación, revisión e reclamación
dás cualificacións dos estudos de grao e mestrado universitario ).

 Attention to Diversity







The subject may be
adapted for students that require the adoption of measures aimed at supporting
diversity (physical, visual, hearing, cognitive, learning or related to mental
health). In such cases, students should contact the services available at the University
of A Coruña / their centre/faculty within the official periods stipulated to
this effect prior to the start of each semester, or alternatively the Tutor for
Attention to Diversity at the following email address: sarah.moss@udc.es.


Sources of information
Basic 2. Collin, P.H. (1996). Dictionary of hotels, tourism and catering management. . Middlesex: Peter Colling Publishing
(). English for tour guides. https://www.englishclub.com/english-for-work/tour-guide.htm
(). English vocabulary for tour guides. https://es.scribd.com/document/338444961/English-Vocabulary-for-Tour-Guides-EnglishClub-pdf
3. Fussell, Paul (ed.) (1987). The Norton book of travel. New York. Norton
1. Sharpley, Richard & David J.(eds) (2002). Tourism and development: concepts and issues. . Telfer. Clevendon: Channel View Publications.
(). Travel English/English for tourists: . https://www.learnenglishfeelgood.com/travelenglish/
4. Maczak, Antoni (1995). Travel in early modern Europe. Cambdridge. Polity Press
(). Your English Tourism Vocabulary List for connecting with absolutely any traveler. https://www.fluentu.com/blog/english/english-tourism-vocabulary/

Complementary


Recommendations
Subjects that it is recommended to have taken before

Subjects that are recommended to be taken simultaneously

Subjects that continue the syllabus
First Modern Language I: English/662G01015
First Modern Language II: English/662G01028
English in the Workplace/662G01045

Other comments

Students must remember that this is an English for Specific Purposes module and NOT a general English course. They must also bear in mind that studying any language requires perseverance and continuity. 



(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.