Students who fail to comply with the 80% attendance requirement may not opt for the 10% of the final grade assigned to seminar work; instead, their written exam will be graded as 70%.

In order to pass this subject, students are required to obtain a passing grade (50%) on BOTH the oral and written sections of the exam.

Students who are unable to comply with the 80% attendance requirements due to exemption from attendance as stipulated in regulations to this effect published by the University of A Coruña (Art. 3.b e 4.5 Normas de availación, revisión e reclamación das cualificacións dos estudos de grao e mestrado universitario (Art 3 e 8b), will be assessed in the following way: 70% written exam; 30% oral test.

In the second opportunity (July) students will be assessed as follows: 70% written exam and 30% oral exam. If students passed either the written exam or oral test in the first opportunity, this grade will be maintained for the second opportunity. This is ONLY valid for the two opportunities corresponding to the academic year in course.

Resultados de aprendizaje	Competencias del título
To obtain an insight into the similarities and differences between English and Spanish through contrastive analysis. To resolve grammatical difficulties that may prevent effective communication. To communicate orally. To translate a tourism-base text written in Spanish into English To read, comprehend, summarise and answer questions both orally and in writing on tourism and travel industry related texts. To use the specialised language of the travel and tourism industry, with particular emphasis on the use of persuasive and descriptive language. To become familiar with and use academic and business English in a variety of forms, using appropriate levels of clarity, relevance and economy, plus a suitable layout and tone.	A1 A6 A13 A15 A16 A17	B1 B2 B3 B4 B5 B6 B7	C1 C2 C3 C4 C5 C6 C7 C8

Tema	Subtema
Hotel branding	Types of hotels: descriptions, locations, facilities and services, etc. Current and future hotel trends Language skills: speaking, listening, writing, reading and translation.
Translation in the hospitality industry	1. The value of translation as a language learning exercise. 2. The object /importance of translation in the tourism industry. 3. The importance of effective communication. 4. The use of ICTs in translation. 5. Tourism as a language for specific purposes. 7. The sub-genres of the language of tourism. 8. The process of translation: before, during and after. 9. Practice in translating hospitality industry based texts of various types - e.g. descriptions of hotels, facilities and services, websites, booking and other procedures, hotel information and communications to guests before, during and after their stay.
Hotel grading and standards: writing, reading and speaking	Hotel standards and inspection. Customer service: guest satisfaction: responding to comments and complaints. Written internal and external communications: websites: selling; terms and conditions; customer relations; online reputation; 1. Layout 2. Informal and formal language 3. Structure and organisation. 4. Communicative impact
Running a hotel: speaking, listening and reading	Qualities and skills of an effective manager. 1. Discussion of previous/future work experiences and/or internships. 2. Organising a hotel - talking about departments, employees, renovation, etc. 4. Discussion of workplace situations and work ethics issues.

Metodologías / pruebas	Competéncias	Horas presenciales	Horas no presenciales / trabajo autónomo	Horas totales
Prueba objetiva	A1 A6 A13 A15 B4 B6 B7 C2 C3 C7	3	20	23
Lecturas	A1 A6 A13 A15 B4 B6 B7 C2 C3 C7	5	15	20
Discusión dirigida	A1 A6 A13 A15 B1 B3 B4 B5 B6 B7 C2 C3 C7	6	0	6
Seminario	A1 A6 A13 A15 A16 A17 B2 B4 B6 B7 C1 C2 C4 C5 C6 C7 C8	40	60	100

Atención personalizada		1	0	1

(*)Los datos que aparecen en la tabla de planificación són de carácter orientativo, considerando la heterogeneidad de los alumnos

Metodologías	Descripción
Prueba objetiva	Written exam consisting of any or all of the following: translation (Spanish - English); formal business communication (letter, memo or email); reading comprehension; use of English exercises
Lecturas	Reading of articles, chapters from tourism and travel related texts for analysis and discussion in class. Students will be expected to read the texts beforehand class and prepare answers, opinions, etc.
Discusión dirigida	In-class debates, discussions and presentations aimed at providing students with the opportunity to improve their oral skills. Their performance will be assessed and will contribute to their overall grade.
Seminario	Essentially practical classes in which the students will work with the required explanations and receive the necessary information to develop their written and oral communicative skills. Prior preparation will be required for these classes.

Metodologías	Competéncias	Descripción	Calificación
Seminario	A1 A6 A13 A15 A16 A17 B2 B4 B6 B7 C1 C2 C4 C5 C6 C7 C8	Attendance, participation and completion of written work for correction as required.	10
Prueba objetiva	A1 A6 A13 A15 B4 B6 B7 C2 C3 C7	Written exam consisting of any or all of the following: translation (Spanish - English); formal business communication (letter, memo or email); reading comprehension; use of English exercises. Students that have met the attendance requirements (80%) of all classes and have completed the required written work: Continuous assessment: 20% (Participation and standard of writtent work) Written exam: 50%	60
Discusión dirigida	A1 A6 A13 A15 B1 B3 B4 B5 B6 B7 C2 C3 C7	Students that have met the attendance requirements (80%) and whose oral class asssessment is at a pass or higher level are exempt from the final oral exam. Students that do not meet the attendance requirement or whose oral skills are not of a satisfactory standard will be required to take an oral exam at the end of the course. In all cases, the oral section of the course is worth 30% of the final assessment grade.	30

Observaciones evaluación
Students who fail to comply with the 80% attendance requirement may not opt for the 10% of the final grade assigned to seminar work; instead, their written exam will be graded as 70%. In order to pass this subject, students are required to obtain a passing grade (50%) on BOTH the oral and written sections of the exam. Students who are unable to comply with the 80% attendance requirements due to exemption from attendance as stipulated in regulations to this effect published by the University of A Coruña (Art. 3.b e 4.5 Normas de availación, revisión e reclamación das cualificacións dos estudos de grao e mestrado universitario (Art 3 e 8b), will be assessed in the following way: 70% written exam; 30% oral test. In the second opportunity (July) students will be assessed as follows: 70% written exam and 30% oral exam. If students passed either the written exam or oral test in the first opportunity, this grade will be maintained for the second opportunity. This is ONLY valid for the two opportunities corresponding to the academic year in course.

Básica	M. McCarthy (2008). Academic Vocabulary in Use. Cambridge P. Emmerson (2002). Business Grammar Builder. Macmillan P.Strutt (2013). English for International Tourism Upper Intermediate. Pearson P. Leggott (2010). LCCI English for Business Testbuilder. Macmillan A.Pohl (2002). Professional English: Hotel and Catering. Penguin English Guides C. Talcott (2007). Target Score. Cambridge Professional English R. Walker (2009). Tourism 3 Oxford English for Careers. Oxford University Press A. Rowe (2002). Travel and Tourism . Cambridge International Examinations

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The learning outcomes of this module are pitched at a B2 level of the Common European Framework of Reference for Languages.   Students are reminded that this is a subject covering English for Specific Purposes, and is NOT a General English course.  Likewise, they are reminded that the study of language requires preseverance and continuity over time.