Mestrado Universitario en Ciencias, Tecnoloxías e Xestión Ambiental (plan 2012)
Descriptors
Cycle
Period
Year
Type
Credits
Official Master's Degree
2nd four-month period
First
Optional
3
Language
Spanish
Teaching method
Face-to-face
Prerequisites
Department
Departamento profesorado máster Química
Coordinador
Andrade Garda, Jose Manuel
E-mail
jose.manuel.andrade@udc.es
Lecturers
Andrade Garda, Jose Manuel
Del Castillo Busto, Estela
E-mail
jose.manuel.andrade@udc.es
estela.delcastillo@udc.es
Web
General description
The subject is intended to yield a general overview of a fundamental issue requested by many employers: customer satisfaction and quality management. Therefore, the needs and requisites of a forma quality management systems are reviewed. The basics of environmental management systems are also depicted briefly (as they are studied more deeply in other subject).
Contingency plan
1. Modifications to the contents
2. Methodologies
*Teaching methodologies that are maintained
*Teaching methodologies that are modified
3. Mechanisms for personalized attention to students
4. Modifications in the evaluation
*Evaluation observations:
5. Modifications to the bibliography or webgraphy
(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.