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|
Identifying Data |
2021/22 |
Subject (*) |
ICT Management Standards |
Code |
614G01211 |
Study programme |
Grao en Enxeñaría Informática | |
Descriptors |
Cycle |
Period |
Year |
Type |
Credits |
Graduate |
1st four-month period
|
Adaptation Course for Technical Engineers |
Obligatory |
6 |
Language |
|
Teaching method |
Face-to-face |
Prerequisites |
|
Department |
Enxeñaría de Computadores
|
Coordinador |
|
E-mail |
|
Lecturers |
|
E-mail |
|
Web |
http://guiadocente.udc.es/guia_docent/index.php?centre=614&ensenyament=614G01&assignatura=614G01046&any_academic=2017_18&am |
General description |
Introduction to IT Service Management (ITSM) within an organization/company. Special focus will be put on ITIL recommendations. |
Contingency plan |
1. Modifications to the contents
2. Methodologies
*Teaching methodologies that are maintained
*Teaching methodologies that are modified
3. Mechanisms for personalized attention to students
4. Modifications in the evaluation
*Evaluation observations:
5. Modifications to the bibliography or webgraphy
|
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(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation. |