Teaching GuideTerm
Faculty of Computer Science
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Grao en Enxeñaría Informática
 Subjects
  ICT Management Standards
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Identifying Data 2019/20
Subject (*) ICT Management Standards Code 614G01046
Study programme
Grao en Enxeñaría Informática
Descriptors Cycle Period Year Type Credits
Graduate 2nd four-month period
Third Optional 6
Language
Galician
English
Teaching method Face-to-face
Prerequisites
Department Enxeñaría de Computadores
Coordinador
Arenaz Silva, Manuel Carlos
E-mail
manuel.arenaz@udc.es
Lecturers
Arenaz Silva, Manuel Carlos
E-mail
manuel.arenaz@udc.es
Web
General description Introduction to IT Service Management (ITSM) within an organization/company. Special focus will be put on ITIL recommendations.
(*)The teaching guide is the document in which the URV publishes the information about all its courses. It is a public document and cannot be modified. Only in exceptional cases can it be revised by the competent agent or duly revised so that it is in line with current legislation.
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